Name: Dreams Puerto Morelos Resort & Spa - All Inclusive
Address: MZ 31, Lote 14-02, Bahia de Petempich, SM 12, 77580, Puerto Morelos, Quintana Roo, MX
Telephone: 52-998-881 4001
Rating: 3.8

Property information

Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 52-998-881 4001

Facility and service

Dry cleaning/laundry service
Gift shops or newsstand
Free water park access
Proposal/romance packages available
Babysitting or childcare (surcharge)
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Number of meeting rooms - 5
Conference space size (meters) - 4738
Free WiFi
Number of bars/lounges - 5
Number of poolside bars - 2
Designated smoking areas
Number of outdoor pools - 9
Braille or raised signage
Number of swim-up bars - 1
Wheelchair accessible parking
Tours/ticket assistance
Fitness classes on site
Free buffet breakfast
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Sign language-capable staff
Free breakfast
Visual alarms in hallways
Handrails in stairways
Water dispenser
Wheelchairs available on site
Evening entertainment
Daily
Ecotours nearby
Number of coffee shops/cafes - 1
Children's club (free)
Elevator
Tasting room
Wheelchair accessible (may have limitations)
Banquet hall
Infant/toddler toys
Food and water bowls
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Wheelchair-accessible public washroom
Spa treatment room(s)
Arcade/game room
Well-lit path to entrance
Change of towels (on request)
Garden
Stair-free path to entrance
Wedding services
Full-service spa
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
24-hour health club
Couples/private dining
Children's toys
Children's games
Luggage storage
Porter/bellhop
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 10
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Free self parking
Conference space
Pool cabanas (surcharge)
Waterslide
Terrace
Hair salon
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 51000
Concierge services
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 22
Pet max weight (per pet) in kg is 10
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Professional property host/manager
LGBTQIA+ friendly
Essential workers only - NO

Review

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Property policies

Check-in policy

Check-in: 15:00 ~

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Key information

Amenities	Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor pools, a complimentary water park, and a 24-hour health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Restaurants	Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Business facilities	Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This property has 51000 square feet (4738 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Room	Make yourself at home in one of the 436 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
What's nearby	Distances are displayed to the nearest 0.1 mile and kilometer. Petempich Bay - 0.1 km / 0.1 mi Puerto Morelos Beach - 2.9 km / 1.8 mi Ojo de Agua Beach - 6.1 km / 3.8 mi Jungle Spa - 11 km / 6.8 mi Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi Puerto Morelos Town Square - 12.4 km / 7.7 mi San Jose Catholic Parish - 12.4 km / 7.7 mi Faro Inclinado - 12.5 km / 7.7 mi Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi Grand Outlet Riviera Maya - 12.9 km / 8 mi Xoximilco - 13.8 km / 8.6 mi The nearest airports are: Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi Tulum Intl. Airport (TQO) - 143.1 km / 88.9 mi

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor pools, a complimentary water park, and a 24-hour health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Restaurants

Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Business facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Puerto Morelos? This property has 51000 square feet (4738 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Room

Make yourself at home in one of the 436 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

What's nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 2.9 km / 1.8 mi
Ojo de Agua Beach - 6.1 km / 3.8 mi
Jungle Spa - 11 km / 6.8 mi
Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi
Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi
Puerto Morelos Town Square - 12.4 km / 7.7 mi
San Jose Catholic Parish - 12.4 km / 7.7 mi
Faro Inclinado - 12.5 km / 7.7 mi
Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi
Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi
Grand Outlet Riviera Maya - 12.9 km / 8 mi
Xoximilco - 13.8 km / 8.6 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi
Tulum Intl. Airport (TQO) - 143.1 km / 88.9 mi