Raffles The Palm

5-stars

Dubai, Dubai, United Arab Emirates

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4.8

Reviews 353

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Raffles The Palm is a 5-star luxury beach hotel located on Palm Jumeirah in Dubai, within a 15-minute drive of Aquaventure and Lost Chambers Aquarium. Featuring a private beach, full-service spa, and indoor/outdoor pools, it is ideal for both couples and family vacations. The 340 rooms offer memory foam beds and private balconies, with 4 restaurants and a 24-hour business center available.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 971-4-2488888

Facility and service
  • Proposal/romance packages available
  • Grey water recycling system
  • Outdoor furniture
  • Outdoor entertainment area
  • Free WiFi
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Number of swim-up bars - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Electric car charging station
  • Number of accessible parking spaces - 6
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Free use of nearby fitness center
  • Wedding services
  • 24-hour fitness facilities
  • Miniature golf on site
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Housekeeping on request
  • Terrace
  • Hair salon
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 600
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • On private beach
  • Water dispenser
  • Turkish bath/Hammam
  • Wheelchair accessible (may have limitations)
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Full-service spa
  • Registration desk height (centimeters) - 79
  • Elevator door width (inches) - 43
  • Walkway to water
  • Registration desk height (inches) - 31
  • Stairwell handrail height (inches) - 4
  • Elevator door width (centimeters) - 110
  • Stairwell handrail height (centimeters) - 10
  • Lifeguard on site
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Conference space
  • Free valet parking
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6458
  • 24-hour business center
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Green Globe
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 3400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
    Restaurants
    Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
    Room
    Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and espresso makers. Your memory foam bed comes with down comforters. Rooms have private furnished balconies or patios. Wired and wireless internet access is complimentary, while 48-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
    Renovations
    The following facilities or services will be unavailable from March 25 2026 to September 30 2026 (dates subject to change):
    • One of the dining venues
    • One of the swimming pools
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Atlantis, The Palm - 2.8 km / 1.7 mi
    Lost World Aquarium - 2.9 km / 1.8 mi
    Aquaventure - 3 km / 1.9 mi
    The Pointe - 4.9 km / 3 mi
    Palm West Beach - 6.1 km / 3.8 mi
    Palm Jumeirah Mall - 6.7 km / 4.2 mi
    The View at The Palm - 7.2 km / 4.5 mi
    Dubai College - 9.4 km / 5.8 mi
    American University of Dubai (AUD) - 10.6 km / 6.6 mi
    Arjaan by Rotana - 10.9 km / 6.8 mi
    Marina 101 - 11.1 km / 6.9 mi
    Dubai Marina Mall - 11.8 km / 7.3 mi
    Al Sufouh Beach - 11.9 km / 7.4 mi
    Skydive Dubai - 12.1 km / 7.5 mi
    Jebel Ali Race Course - 12.1 km / 7.5 mi

    The nearest airports are:
    Al Maktoum Intl. Airport (DWC) - 47.5 km / 29.5 mi
    Dubai Intl. Airport (DXB) - 37.2 km / 23.1 mi
    Sharjah (SHJ-Sharjah Intl.) - 63.3 km / 39.3 mi