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Elephant Hills Resort

4-stars

Victoria Falls, Matabeleland North, Zimbabwe

328 Parkway Drivearrow_icon
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4.2

Reviews 324

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Elephant Hills Resort - Reception

Elephant Hills Resort - Reception

Elephant Hills Resort - Reception

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Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 10:00

Contact number

Contact number : 263-2132844275

Fax number : 263-213-2844793 - 9

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Newspapers in lobby (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 3
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Wheelchair-accessible meeting spaces/business center
  • Bowling alley on site
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Ecotours on site
  • Laundry facilities
  • Casino
  • Rafting nearby
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Golfing on site
  • Spa treatment room(s)
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • Area shuttle (surcharge)
  • Pro shop
  • Clubhouse
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 3
  • Racquetball/squash on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Tennis on site
  • Hair salon
  • Golf course on site
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are kindly requested to provide resort with arrival details in advance.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

Optional extra charges
  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Airport shuttle fee per child: USD 8 (one-way), (from 3 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
    Restaurants
    Grab a bite at Mapopoma Lounge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
    Business facilities
    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 276 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Victoria Falls National Park - 1.2 km / 0.7 mi
    Zambezi River - 1.7 km / 1.1 mi
    Zambezi National Park - 2.1 km / 1.3 mi
    Victoria Falls - 4.8 km / 3 mi
    David Livingstone Statue - 4.8 km / 3 mi
    Devil's Pool - 5.8 km / 3.6 mi
    Victoria Falls Bridge - 6.1 km / 3.8 mi
    Victoria Falls Field Museum - 7.4 km / 4.6 mi
    Livingstone Reptile Park - 13 km / 8.1 mi
    Maramba Cultural Museum - 14.4 km / 8.9 mi
    Railway Museum - 15.5 km / 9.6 mi
    Livingstone Museum - 16.5 km / 10.3 mi
    Mukuni Park Curio Market - 17.1 km / 10.6 mi

    The nearest airports are:
    Livingstone (LVI) - 22.2 km / 13.8 mi
    Victoria Falls (VFA) - 24.3 km / 15.1 mi

    The preferred airport for Elephant Hills Resort is Victoria Falls (VFA).