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Lotte New York Palace

4.5-stars

New York, New York, United States of America

455 Madison Ave, 10022arrow_icon
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4.5

Reviews 2,280

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Lotte New York Palace - Primary image

Lotte New York Palace - Lobby

Lotte New York Palace - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Lotte New York Palace is a 4.5-star luxury hotel located in the heart of Manhattan, within a 5-minute walk of 5th Avenue and Rockefeller Center. With 909 rooms, a full-service spa, health club, and business center, it caters to both business travelers and families. Its prime location near Central Park, Times Square, and MoMA makes it ideal for shopping and sightseeing.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 16:00 ~ 02:00

Check-out : ~ 11:00

Contact number

Contact number : 1-212-888-7000

Fax number : 1-212-303-6000

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Babysitting or childcare (surcharge)
  • Wired internet access - surcharge
  • WiFi (surcharge)
  • Limo or town car service available
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Secured parking
  • Reception hall
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Supervised childcare/activities (surcharge)
  • Free bicycles on site
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Steam room
  • Conference space
  • Valet parking (surcharge)
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Pet max weight (per pet) in lb is 25
  • Pet max weight (per pet) in kg is 11
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • Contactless check-out is available
  • Contactless check-in is available
Review
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Property policies
Check-in policy

Check-in: 16:00 ~ 02:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee: USD 28.69 per accommodation, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
    Restaurants
    Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.
    Business facilities
    Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.
    Room
    Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    5th Avenue - 0.2 km / 0.1 mi
    Rockefeller Center - 0.2 km / 0.1 mi
    St. Patrick's Cathedral - 0.2 km / 0.1 mi
    Madison Avenue - 0.4 km / 0.2 mi
    Top of the Rock Observation Deck - 0.4 km / 0.3 mi
    Radio City Music Hall - 0.5 km / 0.3 mi
    Museum of Modern Art - 0.6 km / 0.3 mi
    Grand Central Terminal - 0.8 km / 0.5 mi
    Broadway - 0.9 km / 0.6 mi
    Chrysler Building - 0.9 km / 0.6 mi
    Times Square - 1 km / 0.6 mi
    Central Park - 1 km / 0.6 mi
    Bryant Park - 1 km / 0.6 mi
    Broadway Theatre - 1 km / 0.6 mi
    New York Public Library - 1.1 km / 0.7 mi

    The nearest airports are:
    LaGuardia Airport (LGA) - 16.5 km / 10.2 mi
    Teterboro, NJ (TEB) - 20 km / 12.4 mi
    Newark Liberty Intl. Airport (EWR) - 28.7 km / 17.8 mi
    John F. Kennedy Intl. Airport (JFK) - 28.2 km / 17.6 mi
    Linden, NJ (LDJ) - 37.7 km / 23.4 mi

    The preferred airport for Lotte New York Palace is LaGuardia Airport (LGA).