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Property information
| Check-in / Check-out | Check-in : 14:00 ~ Check-out : ~ 12:00 | Contact number | Contact number : 84-024-38238888 Fax number : 84-024-38293888 |
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| Facility and service |
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Check-in / Check-out
- Check-in
- 14:00 ~
- Check-out
- ~ 12:00
Contact number
- Mobile number: 84-024-38238888
- Fax number: 84-024-38293888
Facility and service
- Dry cleaning/laundry service
- Shopping on site
- Babysitting or childcare (surcharge)
- No single-use plastic straws
- Number of meeting rooms - 6
- Conference space size (meters) - 1221
Property policies
| Check-in policy | Check-in: 14:00 ~ Notice
Special noteThis property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. | Check-out policy | Check-out : ~ 12:00 |
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| Optional extra charges |
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. | ||
| Basic usage policy | |||
Check-in policy
Check-in: 14:00 ~
Notice
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note
Check-out policy
Check-out : ~ 12:00
Optional extra charges
- Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
- Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 1450000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Basic usage policy
Key information
| Amenities | Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). |
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| Restaurants | Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. |
| Business facilities | Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 13143 square feet (1221 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. |
| Room | Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. |
| What's nearby | Distances are displayed to the nearest 0.1 mile and kilometer. West Lake - 0.1 km / 0.1 mi The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5 km / 14 mi |
Amenities
Restaurants
Business facilities
Room
What's nearby
West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 0.4 km / 0.3 mi
Quan Thanh Temple - 0.9 km / 0.6 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Cua Bac Church - 1.4 km / 0.9 mi
Ba Dinh Square - 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum - 1.7 km / 1.1 mi
Presidential Palace - 1.8 km / 1.1 mi
Dong Xuan Market - 1.9 km / 1.1 mi
One Pillar Pagoda - 2 km / 1.2 mi
Hang Ma Street - 2 km / 1.3 mi
Imperial Citadel of Thang Long - 2.1 km / 1.3 mi
Syrena Shopping Center - 2.1 km / 1.3 mi
Quan Chuong Gate - 2.3 km / 1.4 mi
Bach Ma Temple - 2.3 km / 1.4 mi
The preferred airport for Pan Pacific Hanoi is Noi Bai Intl. Airport (HAN) - 22.5 km / 14 mi