Crowne Plaza Festival City by IHG

5-stars

Dubai, Dubai, United Arab Emirates

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4.6

Reviews 1,001

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Crowne Plaza Festival City is a 5-star luxury hotel located within a 9-minute walk from Dubai Festival City Mall. With excellent accessibility at approximately 5km from Dubai International Airport, it features 11 meeting rooms and a conference center ideal for business travelers. The hotel offers full-service spa, outdoor pool, and children's club facilities suitable for both families and leisure guests.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 971-4-7012222

Fax number : 971-4-2329097

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Number of meeting rooms - 11
  • Limo or town car service available
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Rooftop terrace
  • Comprehensive food waste policy
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Accessible train station shuttle
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Wheelchairs available on site
  • Electric car charging station
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Double-glazing on all windows
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Free train station drop-off
  • Spa treatment room(s)
  • Health club
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Full-service spa
  • Free area shuttle
  • Off-street parking
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Children's club
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Free train station pickup
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Car recommended
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
    Restaurants
    Enjoy Mediterranean cuisine at Zaytoun, a poolside restaurant where you can dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 11 meeting rooms. A train station pick-up service is provided at no charge, and free valet parking is available onsite.
    Room
    Make yourself at home in one of the 316 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Dubai Festival City Mall - 0.8 km / 0.5 mi
    Dubai Creek - 0.9 km / 0.5 mi
    Dubai Tennis Stadium - 3.8 km / 2.4 mi
    Creek Park - 4.2 km / 2.6 mi
    Mohammed Bin Rashid University Of Medicine and Health Sciences - 4.9 km / 3 mi
    City Centre Deira - 5.3 km / 3.3 mi
    Deira Clocktower - 6 km / 3.7 mi
    Wafi City Mall - 6.1 km / 3.8 mi
    Dubai Creek Golf & Yacht Club - 6.3 km / 3.9 mi
    American Hospital Dubai - 6.6 km / 4.1 mi
    Al Nasr Leisureland - 7.1 km / 4.4 mi
    Deira Twin Towers Shopping Centre - 7.4 km / 4.6 mi
    Al Ghurair Centre - 7.9 km / 4.9 mi
    Fish Roundabout - 8 km / 5 mi
    Burj Nahar Mall - 8.3 km / 5.2 mi

    The nearest airports are:
    Dubai Intl. Airport (DXB) - 5 km / 3.1 mi
    Sharjah (SHJ-Sharjah Intl.) - 29.9 km / 18.6 mi
    Al Maktoum Intl. Airport (DWC) - 58.8 km / 36.5 mi

    The preferred airport for Crowne Plaza Festival City by IHG is Dubai Intl. Airport (DXB).