Phoenix Resort Pyeongchang
4-stars

Pyeongchang-gun, Gangwon State, Republic of Korea

Reviews 100

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Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 11:00

Contact number

Contact number : +82-21577 0069

Facility and service
  • Grade : 4 Stars
  • Total rooms : 756 Rooms
  • Number of buildings : 3 Buildings
  • Number of floors in building : 28 Floors
  • Renovation year : 2023 Year
Property's Special Notice

[Wait! Please refer to it before use]

[Room Use Guide]

  • Rooms (east, lake, view) are randomly assigned during on-site check-in

  • Sky Suite, Sky Royal: Randomly assigned when checking in type A/B

 

[Dog Room Guide]

  • Additional fee (applies per night): Advance reservation is required after checking the remaining rooms at room 1577-0069

  • Standard Room - Standard, Suite, Royal Suite: 30,000 won; Sky Room - Sky Standard, Sky Suite, Sky Royal: 60,000 won

  • Note: You must wear a pet carrier, leash, or dog tag when moving; do not leave your pet in the room when going outside

  • Items provided: Toilet board, toilet pad, toilet bag, and tableware (each room offers different items, so be sure to check the website before use)

  • Dog stroller rental: 20,000 won (per night) for standard rooms, free for Sky rooms

     

[Information on additional personnel]

  • Additional cost per person: 10,000 won (1 person (excluding preschoolers), no applause)

  • Additional bedding fee: 30,000 won (1 room, including additional cost for people)

    ※ Single item: futon 10,000 won, pad 10,000 won, pillow 5,000 won

  • on-site purchase

 

[Additional facility information]

  • Operation information may change depending on site conditions, so please check the official website before use.

  • The benefits included in the package may vary depending on site conditions, and refunds/replacements due to non-use are not possible.

1) Activities

  • Imagination playground
    Opening hours: 1 time 10:00 to 12:00, 2 times 13:00 to 15:00, 3 times 16:00 to 18:00

  • Luge
    Opening hours: 10:00 to 17:00 (Break Time 14:00 to 15:00)
    Closed days: Every Tuesday

  • gondola
    Opening hours: 09:00 to 15:00 (last disembarkation at 15:30)
    Closed days: Closed every Thursday, last Wednesday and Thursday, April 22-23

2) Cafe

  • MONT BLANC CAFE
    Opening hours: Open Saturday and Sunday, 09:00 to 15:00
    Closing date: Closed when the gondola is closed

  • Penguin cafe
    Opening hours: 09:30 to 17:30

3) Water park

  • Blue Canyon
    Opening hours: 10:00 to 18:00 (ticketing/admission ~ 17:00, water & sauna close at 17:30)
    Closed days: Every Wednesday

  • Food court
    Opening hours: 10:00 to 17:00 (last order 16:30)

4) Bludon

  • saunas
    Opening hours: 09:00 to 18:00 (Admission & open-air bath close at 17:00)
    Closed on Tuesdays and Wednesdays, 4/14 to 4/29

5) Hotels

  • Temperature Restaurant [Reopened from 4/18]
    Opening hours: 07:30 to 13:00

6) Center Plaza

  • Ondam_Korean Restaurant
    Opening hours: 12:00 to 21:00 (Break Time 16:00 to 17:00)
    Closing dates: Closed on Mondays and Tuesdays from May

  • Cheongrim [Operation from 5/1]
    Opening hours: 12:00 to 21:00 (Break Time 16:00 to 17:00)
    Closed days: Closed every Wednesday and Thursday

  • CU
    Opening hours: 09:00 to 21:00, Friday and Saturday 23:00

7) Additional facilities

  • bowling center
    Opening hours: 14:00 to 22:00
    Closed on: Tuesday

  • Game Land & Karaoke
    Operating hours: 24 hours unmanned operation

  • Kids Play Lounge
    Opening hours: 10:00 to 18:00 (Break Time 12:00 to 13:00)
    Closed days: 3/9 to 4/30

  • archery
    Opening hours: 11:00 to 23:00
    Closed days: 3/3 to 4/24



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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Minimum age for solo check-ins : At least 20 years old
Check-out policy

Check-out : ~ 11:00

Optional extra charges
  • Ski slope : Fees may apply
Basic usage policy
    Key information
    Amenities
    • Wired internet : Complimentary for Guests
    • WIFI : Complimentary for Guests
    • Cafe : Lounge, Coffee Shop, Bakery
    • Breakfast menu : Buffet
    • Hot Spring / Onsen(JP) : Fees may apply
    Business facilities
    • Hot Spring / Onsen(JP) : Fees may apply