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Sofitel Dubai The Palm Resort & Spa

5-stars

Dubai, Dubai, United Arab Emirates

East Crescent Road, 55558arrow_icon
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4.6

Reviews 1,288

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Sofitel Dubai The Palm Resort & Spa - Primary image

Sofitel Dubai The Palm Resort & Spa - Lobby

Sofitel Dubai The Palm Resort & Spa - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Sofitel Dubai The Palm Resort & Spa is a 5-star luxury beach resort located on Palm Jumeirah, just a 5-minute drive from Aquaventure Waterpark. Featuring a private beach, 5 outdoor pools, and a full-service spa, it is ideal for families and leisure travelers. The resort offers a complimentary kids club and playground, while business travelers can utilize the conference center and meeting rooms.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 971-4-455 6677

Fax number : 971-4-455 6601

Facility and service
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Number of bars/lounges - 6
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of outdoor pools - 5
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • No accessible airport shuttle
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Trampoline
  • 24-hour front desk
  • Playground on site
  • Library
  • Housekeeping on request
  • Terrace
  • Hair salon
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 9
  • No single-use plastic stirrers
  • Conference space size (meters) - 1222
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • Fitness classes on site
  • On private beach
  • Airport transportation (surcharge)
  • Turkish bath/Hammam
  • Wheelchair accessible (may have limitations)
  • Beach umbrellas
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Full-service spa
  • Yoga classes/instruction on site
  • Children's toys
  • Children's games
  • Billiards or pool table
  • Lifeguard on site
  • Number of restaurants - 7
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Free beach cabanas
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 13153
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • By ocean
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2500
  • New Year's Eve (December 31) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 954 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: AED 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Enjoy international cuisine at Manava, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubai? This resort has 13153 square feet (1222 square meters) of space consisting of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
    Room
    Make yourself at home in one of the 546 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
    Renovations
    The following facilities or services will be unavailable from September 2 2026 to August 31 2028 (dates subject to change):
    • One of the bars/lounges
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Aquaventure - 1.9 km / 1.2 mi
    Lost World Aquarium - 2 km / 1.3 mi
    Atlantis, The Palm - 2.1 km / 1.3 mi
    The Pointe - 5.9 km / 3.7 mi
    Palm West Beach - 7 km / 4.4 mi
    The View at The Palm - 8.2 km / 5.1 mi
    Palm Jumeirah Mall - 9.9 km / 6.2 mi
    Dubai College - 10.4 km / 6.5 mi
    Al Sufouh Beach - 11 km / 6.9 mi
    Dubai Marina Mall - 12.8 km / 7.9 mi
    The Walk - 13.1 km / 8.1 mi
    Skydive Dubai - 13.1 km / 8.1 mi
    Jebel Ali Race Course - 13.2 km / 8.2 mi
    Marina Beach - 13.2 km / 8.2 mi
    Mohammad Bin Ahmed Al Mulla Mosque - 13.2 km / 8.2 mi

    The nearest airports are:
    Dubai Intl. Airport (DXB) - 38.2 km / 23.7 mi
    Al Maktoum Intl. Airport (DWC) - 48.5 km / 30.1 mi
    Sharjah (SHJ-Sharjah Intl.) - 64.3 km / 40 mi

    The preferred airport for Sofitel Dubai The Palm Resort & Spa is Dubai Intl. Airport (DXB).