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📢 Information on precautions when making a reservation

• The name of the person making the reservation and the name of the guest entered when confirming the reservation cannot be changed. (not transferable)

• Check-in is not possible if the guest is different from the person who made the reservation. (Present your ID at check-in and proceed with the verification process)

• Check-in and use of the hotel may be denied if there is a mismatch between the bookers, and the hotel and Tripbitos are not responsible for any disadvantages caused by this.

• When changing a guest's name, proof such as a family relationship certificate that can confirm the identity of the guest is required.

• All rooms can only be reserved for 1 room, and a separate reservation is required for reservations of 2 rooms or more (even when booking a 2-night package, 2 reservations per night are required)

📢 Notice of regular closure of Seorak Waterpia & Sauna

• Target: Seorak Waterpia & Sauna

• Holiday period: 2026.3.9 (Mon) - 27 (Fri)

  *This content is subject to change depending on operating conditions.
  

[Basic Information]

• Each additional facility is operated for a fee, and costs may be incurred when using it.

• Information on the use of additional facilities (swimming pools, etc.) can be accurately checked on the Hanwha Resort's official website, and it is not possible to cancel or refund room products caused by not checking information such as usage conditions and instructions.

• Weekends/Holidays/Peak Season (on the day of stay) Check-in after 15:00/Check-out before 11:00

• Check-in after 14:00/Check-out before 12:00 during the off-season

• Check-in/out times are subject to change due to local circumstances.

• If you do not check in after 10 p.m., the reservation will be processed as a no-show, and you will not be able to stay or get a refund.

• free parking

[Information on additional costs other than the standard room occupancy]

• If the standard number of people is exceeded, an additional personnel fee will be charged (on-site payment)

• Unable to move in due to maximum occupancy

• Additional person fee: 10,000 won per person (age 6 and over), Preschool children under 6 are free

• Additional bedding fee - 20,000 won (Set: futon + futon + pillow)

[Arte Breakfast Buffet User Guide]

• Operating days: Open every day

• Opening hours: 07:00 - 11:00 (Last admission at 10:30 AM)

• Additional guests can enter after paying on-site (37,000 won for adults/22,000 won for children/11,000 won for infants/free for infants)

※ The above information is subject to change depending on the operation status of the facility. Please check the details of use on the 'Hanwha Resorts' website before visiting.

[Seorak Waterpia User Guide]

• Adult: Born in 2013 (middle school student) or older

• Children: Born in 2022 to 2014 (6th grade elementary school student)

• Free admission: 2023 to 2026 (less than 36 months)/Must bring supporting documents (medical insurance card/birth certificate/copy)

• Infants must wear waterproof diapers

• [Date and time of operation]: Seasonal operationsPlease check the official website before using.

• Weekly tickets: 10:00 to 18:00 (exit 18:30)

• Afternoon ticket: 15:00 to 18:00 (exit 18:30)

• Weekly integrated ticket: 10:00 to 21:30 (exit 22:00)

• Afternoon integrated ticket: 15:00 to 21:30 (exit 22:00)

• Night spa ticket: 19:00 to 21:30 (exit 22:00)

• [Ticketing time]

• Weekly ticket (+ integrated ticket): 10:00 ~ 15:00

• Afternoon ticket (+ integrated ticket): 15:00 ~ 17:30

• Night spa ticket: 19:00 to 20:30

※ The above information is subject to change depending on the operation status of the facility. Visit the 'Hanwha Resorts' website for usage details before visitingPlease check it out.