Hanoi Garden Hotel & Spa
3.5-stars

Hanoi, Vietnam

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4.7

Reviews 146

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Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-024-39325566

Fax number : 84-024-39234052

Facility and service
  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Wheelchair accessible (may have limitations)
  • Free grocery shopping service
  • Reception hall
  • Express check-in
  • Free wired internet
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Tours/ticket assistance
  • Full-service spa
  • Shopping center shuttle (surcharge)
  • Area shuttle (surcharge)
  • Airport transportation (surcharge)
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Ecotours nearby
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Terrace
  • Computer station
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • No cribs (infant beds) available
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the shuttle (surcharge), which operates within 30 km.
    Restaurants
    Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
    Business facilities
    Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Hang Ma Street - 0.1 km / 0.1 mi
    Dong Xuan Market - 0.3 km / 0.2 mi
    Bach Ma Temple - 0.3 km / 0.2 mi
    Ta Hien Street - 0.3 km / 0.2 mi
    Hanoi Old Town Night Market - 0.3 km / 0.2 mi
    Quan Chuong Gate - 0.4 km / 0.3 mi
    Hoan Kiem Lake Weekend Walking Street - 0.5 km / 0.3 mi
    Dong Kinh Nghia Thuc Square - 0.5 km / 0.3 mi
    Hang Gai Street - 0.5 km / 0.3 mi
    Hang Dau Water Tower - 0.6 km / 0.4 mi
    Ha Noi Gallery - 0.7 km / 0.4 mi
    Hoan Kiem Lake - 0.7 km / 0.4 mi
    The Old Quarter Gallery - 0.7 km / 0.4 mi
    Vietnam National Tuong Theatre - 0.7 km / 0.5 mi
    Thang Long Water Puppet Theatre - 0.7 km / 0.5 mi

    The preferred airport for Hanoi Garden Hotel & Spa is Noi Bai Intl. Airport (HAN) - 28.1 km / 17.5 mi