Name: Hyatt Centric Playa del Carmen - Downtown House & Beach House
Address: Norte y 14 Norte, 5ta Avenida Norte Por 12, 77710, Playa del Carmen, Quintana Roo, 77710, MX
Telephone: 52-984-206-4800
Rating: 4.4

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Hyatt Centric Playa del Carmen - Downtown House & Beach House: 4.5-stars

Playa del Carmen, Quintana Roo, Mexico

Norte y 14 Norte, 5ta Avenida Norte Por 12, 77710

4.4

Reviews 342

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Primary image

Hyatt Centric Playa del Carmen - Downtown House & Beach House - Lobby

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Hotel Summary

Hotel summary provided by Tripbtoz

Hyatt Centric Playa del Carmen is a luxury beach hotel located in downtown Playa del Carmen, steps from Quinta Avenida and the main beach. The property features 2 outdoor pools, swim-up bar, 24-hour fitness center, and is pet-friendly. Ideal for couples, beach vacations, and shopping enthusiasts.

info This AI-generated hotel summary may differ from actual information.

Room Info Review Policy

Property information

Check-in / Check-out

Check-in : 15:00 ~ 23:30

Check-out : ~ 12:00

Contact number

Contact number : 52-984-206-4800

Facility and service

Dry cleaning/laundry service
Shopping on site
Pool umbrellas
Number of meeting rooms - 1
Free WiFi
Scuba diving nearby
Number of bars/lounges - 3
Number of poolside bars - 2
Number of outdoor pools - 2
Number of swim-up bars - 1
Tours/ticket assistance
Rooftop terrace
Airport transportation (surcharge)
Accessible airport shuttle
No accessible shuttle
Wheelchair-accessible on-site restaurant
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Covered parking
Free grocery shopping service
Food and water bowls
Health or beauty spa nearby
Secured parking
Beach umbrellas
Wheelchair-accessible registration desk
Wedding services
Beach towels
24-hour fitness facilities
Boat tours nearby
Shopping mall on site
Free bicycles on site
Registration desk height (centimeters) - 76
Elevator door width (inches) - 45
Off-street parking
Registration desk height (inches) - 30
Elevator door width (centimeters) - 114
Luggage storage
Porter/bellhop
24-hour front desk
Lifeguard on site
Number of restaurants - 2
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Kayaking nearby
Pool cabanas (surcharge)
Valet parking (surcharge)
Beach sun loungers
Pool sun loungers
Concierge services
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 40
Pet max weight (per pet) in kg is 18
Pets allowed (no fees)
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
LGBTQIA+ friendly
No cribs (infant beds) available
Green Key (Foundation for Environmental Education)
Cashless transactions are available
Property does not offer onsite COVID-19 testing

Review

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Property policies

Check-in policy	Check-in: 15:00 ~ 23:30 Notice Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special note This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.	Check-out policy	Check-out : ~ 12:00
Mandatory surcharge	You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 300 per accommodation, per stay Resort fee: USD 15 per accommodation, per night The resort fee includes: Additional inclusions Beach access Beach loungers Beach towels Fitness center access Fitness/yoga classes Health club access In-room coffee In-room safe Phone calls Pool access We have included all charges provided to us by the property.
Optional extra charges	Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6) Covered valet parking fee: USD 20 per night Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Basic usage policy

Check-in policy

Check-in: 15:00 ~ 23:30

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 300 per accommodation, per stay
Resort fee: USD 15 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach access
Beach loungers
Beach towels
Fitness center access
Fitness/yoga classes
Health club access
In-room coffee
In-room safe
Phone calls
Pool access

We have included all charges provided to us by the property.

Optional extra charges

Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children
Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
Covered valet parking fee: USD 20 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Key information

Amenities	Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Restaurants	Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.
Business facilities	Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Room	Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls.
What's nearby	Distances are displayed to the nearest 0.1 mile and kilometer. Calle Corazón - 0.1 km / 0.1 mi Quinta Avenida - 0.1 km / 0.1 mi Calle 12 - 0.1 km / 0.1 mi Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi Frida Kahlo Museum - 0.3 km / 0.2 mi Playa del Carmen Lighthouse - 0.3 km / 0.2 mi Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi Playa del Carmen Main Beach - 0.3 km / 0.2 mi 3D Museum of Wonders - 0.3 km / 0.2 mi Riviera Gran Casino - 0.4 km / 0.3 mi Central Square - 0.5 km / 0.3 mi Chabad Playa del Carmen - 0.5 km / 0.3 mi Mercado Playa del Carmen - 0.5 km / 0.3 mi Mamitas Beach - 0.6 km / 0.4 mi Pier Navega - 0.6 km / 0.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi The preferred airport for Hyatt Centric Playa del Carmen - Downtown House & Beach House is Cancun Intl. Airport (CUN).

Amenities

Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Restaurants

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

Business facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Room

Make yourself at home in one of the 119 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls.

What's nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Calle Corazón - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Playa del Carmen Lighthouse - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi
Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi

The preferred airport for Hyatt Centric Playa del Carmen - Downtown House & Beach House is Cancun Intl. Airport (CUN).