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Property information
| Check-in / Check-out | Check-in : 15:00 ~ 00:00 Check-out : ~ 12:00 | Contact number | Contact number : 57-56941234 |
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| Facility and service |
| ||
Check-in / Check-out
- Check-in
- 15:00 ~
- Check-in deadline 00:00
- Check-out
- ~ 12:00
Contact number
- Mobile number: 57-56941234
Facility and service
- Dry cleaning/laundry service
- Newspapers in lobby (surcharge)
- Children eat free breakfast - 5
- Conference space size (meters) - 1200
- Free WiFi
- Number of bars/lounges - 1
Property policies
| Check-in policy | Check-in: 15:00 ~ 00:00 Notice
Special noteThis property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. | Check-out policy | Check-out : ~ 12:00 |
|---|---|---|---|
| Mandatory surcharge | You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property. | ||
| Optional extra charges |
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. | ||
| Basic usage policy | |||
Check-in policy
Check-in: 15:00 ~ 00:00
Notice
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Special note
Check-out policy
Check-out : ~ 12:00
Mandatory surcharge
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extra charges
- Fee for buffet breakfast: approximately COP 98000 per person
- Airport shuttle fee: COP 85000 per vehicle (one-way, maximum occupancy 3)
- Pet fee: COP 95200 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Basic usage policy
Key information
| Amenities | Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services. |
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| Restaurants | Grab a bite at Kokau, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast. |
| Business facilities | Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. |
| Room | Treat yourself to a stay in one of the 380 individually decorated guestrooms, featuring heated floors and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks. |
| What's nearby | Distances are displayed to the nearest 0.1 mile and kilometer. Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi The preferred airport for Hyatt Regency Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi |
Amenities
Restaurants
Business facilities
Room
What's nearby
Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.6 km / 0.4 mi
Bodeguita Dock - 1 km / 0.6 mi
Parque de La Marina - 1 km / 0.6 mi
La Marina Park - 1.1 km / 0.7 mi
Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi
Aduana Square - 1.4 km / 0.9 mi
Caribbean Naval Museum - 1.4 km / 0.9 mi
Los Pegasos Dock - 1.4 km / 0.9 mi
Marquez House of the Real Prize - 1.5 km / 0.9 mi
Casa del Marques de Premio Real - 1.5 km / 0.9 mi
Plaza de los Coches - 1.5 km / 0.9 mi
San Pedro Claver Church and Convent - 1.5 km / 0.9 mi
The preferred airport for Hyatt Regency Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi