Name: The Fives Downtown Hotel - Curio Collection by Hilton
Address: Avenida 10 Calle 2, 77710, Playa del Carmen, Quintana Roo, 77710, MX
Telephone: 52-984-206 5500
Rating: 4.4

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The Fives Downtown Hotel - Curio Collection by Hilton: 4.5-stars

Playa del Carmen, Quintana Roo, Mexico

Avenida 10 Calle 2, 77710

4.4

Reviews 838

The Fives Downtown Hotel - Curio Collection by Hilton - Primary image

The Fives Downtown Hotel - Curio Collection by Hilton - Reception

The Fives Downtown Hotel - Curio Collection by Hilton - Lobby sitting area

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Hotel Summary

Hotel summary provided by Tripbtoz

A luxury boutique hotel under Hilton's Curio Collection, centrally located in Playa del Carmen within walking distance to Quinta Avenida shopping street and the main beach. Features a full-service spa, two outdoor pools, and a rooftop terrace, ideal for couples and leisure travelers. Amenities include free valet parking, 24-hour fitness center, and pet-friendly accommodations for small dogs.

info This AI-generated hotel summary may differ from actual information.

Room Info Review Policy

Property information

Check-in / Check-out

Check-in : 15:00 ~ 23:00

Check-out : ~ 12:00

Contact number

Contact number : 52-984-206 5500

Fax number : 52-984-8772750

Facility and service

Dry cleaning/laundry service
Shopping on site
Banquet hall
Covered parking
Proposal/romance packages available
Thin carpet in public areas
Reception hall
Parking (limited spaces)
Number of meeting rooms - 1
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 2
Tours/ticket assistance
Wedding services
Full-service spa
24-hour fitness facilities
Rooftop terrace
Wheelchair accessible – no
Luggage storage
Grocery/convenience store
Porter/bellhop
Business center
Multilingual staff
Breakfast available (surcharge)
Number of restaurants - 2
Spa services on site
Smoke-free property
Number of coffee shops/cafes - 1
Snack bar/deli
Laundry facilities
Elevator
Self parking (surcharge)
Snorkeling on site
Free valet parking
Terrace
Concierge services
Maximum number of pets per room 1
Pet max weight (per pet) in lb is 25
Pet max weight (per pet) in kg is 11
Pets cannot be left unattended
Only dogs are allowed
Service animals not allowed
Pets allowed
Professional property host/manager
Contactless check-out is available
LGBTQIA+ friendly
No cribs (infant beds) available
Beach nearby
Noise-free rooms not guaranteed

Review

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Property policies

Check-in policy	Check-in: 15:00 ~ 23:00 Notice Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special note To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.	Check-out policy	Check-out : ~ 12:00
Mandatory surcharge	You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 3.42 per accommodation, per night Resort fee: USD 10 per accommodation, per night We have included all charges provided to us by the property.
Optional extra charges	Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children Self parking fee: USD 18 per night Pet fee: USD 25 per pet (varies based on length of stay) Early check-in fee: USD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Basic usage policy

Check-in policy

Check-in: 15:00 ~ 23:00

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special note

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.42 per accommodation, per night
Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extra charges

Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
Self parking fee: USD 18 per night
Pet fee: USD 25 per pet (varies based on length of stay)
Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Key information

Amenities	Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site.
Restaurants	Grab a bite at Mercatto, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Business facilities	Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free valet parking is available onsite.
Room	Make yourself at home in one of the 133 individually decorated guestrooms, featuring microwaves and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
What's nearby	Distances are displayed to the nearest 0.1 mile and kilometer. Quinta Avenida - 0.1 km / 0.1 mi Playa del Carmen Main Beach - 0.2 km / 0.1 mi Founders Park - 0.2 km / 0.1 mi Chabad Playa del Carmen - 0.3 km / 0.2 mi Portal Maya - 0.3 km / 0.2 mi Paseo del Carmen - 0.4 km / 0.2 mi Mercado Playa del Carmen - 0.4 km / 0.2 mi Playacar Beach - 0.4 km / 0.3 mi 3D Museum of Wonders - 0.4 km / 0.3 mi Plaza Paraiso - 0.4 km / 0.3 mi Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi Frida Kahlo Museum - 0.5 km / 0.3 mi Central Square - 0.5 km / 0.3 mi Calle 12 - 0.6 km / 0.4 mi Riviera Gran Casino - 0.6 km / 0.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 33.8 km / 21 mi Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi Tulum Intl. Airport (TQO) - 106.1 km / 65.9 mi

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site.

Restaurants

Grab a bite at Mercatto, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business facilities

Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free valet parking is available onsite.

Room

Make yourself at home in one of the 133 individually decorated guestrooms, featuring microwaves and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

What's nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Chabad Playa del Carmen - 0.3 km / 0.2 mi
Portal Maya - 0.3 km / 0.2 mi
Paseo del Carmen - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.2 mi
Playacar Beach - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Plaza Paraiso - 0.4 km / 0.3 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.3 mi
Frida Kahlo Museum - 0.5 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Calle 12 - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.6 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.8 km / 21 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
Tulum Intl. Airport (TQO) - 106.1 km / 65.9 mi