[Wait! Please refer to it before use]

[Basic information]

• St. John's Hotel is located at 307 Changhae-ro, Gangneung-si, Gangwon-do.

• To save the planet suffering from the use of disposable plastics, St. John's Hotel provides shampoo, conditioner, body wash, and hand wash as large-volume products for friendly dogs, and all disposable amenities such as toothbrushes, toothpaste, and slippers (disposable items) can be purchased at vending machines provided at the hotel.

• St. John's Hotel is non-smoking throughout the building, including all guest rooms. (In case of violation, a one-day room charge will be charged)

• Parking is free for 1 car per night.

• Excess vehicles will incur a fee of 10,000 won per night.

• The valet service costs 20,000 won per entry/exit.

• The Fine Infinity Pool is a four-season heated pool, and the Ocean Infinity Pool is only open during the summer season.

[Room use]

• Check-in: 16:00 Check-out: 11:00

• Check-in rush hour: 15:00 to 17:00

• Additional fee for early check-in & late check-out: 22,000 won (per hour)

• One night's charge will be added after 14:00 on the day of check-out.

• Extra bed fee: 44,000 won (per night)

• You cannot enter the room if the maximum number of people is exceeded. (However, up to the maximum number of guests per room, additional guests are free of charge)

• We have separate dog-friendly rooms (dogs are not allowed in rooms other than dog-friendly rooms)

• Minors are not allowed to stay without a parent or guardian. (Cancellations and refunds are not possible due to this reason)

• You must enter the security number you received when checking in at the kiosk (KIOSK) to check in.

• You can watch Netflix (personal account) on the TV in your room.

[3 Mills]

• Business Location: Ocean Tower 3rd Floor

• Breakfast menu: American style breakfast buffet

• Breakfast time: Monday to Friday (07:00 to 10:00), Saturday/Sunday (06:30 to 10:30)

• Breakfast for adults (middle school students and above): On-site payment (45,000 won)

• Breakfast children (elementary school students): On-site payment (27,000 won)

• Breakfast for infants (3 years old to preschoolers): On-site payment (18,000 won)

• Breakfast for children (0 to 36 months): Free (however, proof must be brought)

• Three Mills does not operate lunch (a la carte) or dinner (buffet)

• Contact: 033 660 9029

[Anpan (lobby lounge)]

• Business Location: Ocean Tower 1st Floor

• Sales menu: bakery, coffee, whiskey, cocktails, etc.

• Opening hours: 08:00 to 19:00 (bakery/cafe), 19:00 to 20:00 (break time), 20:00 to 01:00 (lobby lounge)

Gangmun Jumak

• Business Location: Pine Tower 1st Floor

• Sales menu: Korean fusion style menu (abalone haejang ramen, duruchiki, yukhoe, grilled chicken, and various types of alcoholic beverages)

• Opening hours: 18:00 to 01:00 (open 1 hour early on weekends, extended opening hours)

• Reservation inquiries: 033 660 9533

[Kids Club]

• Business Location: Ocean Tower 4th Floor (first-come-first-served advance reservation)

• Opening hours: 10:00 to 16:30

• Classes change seasonally, please refer to the hotel's official website, and advance reservations are required.

• Reservation inquiries: 033 660 9593

[Saint Garden]

• Meet small nature at a hotel where you can learn about nature and even experience the joy of harvesting

• Business Location: Ocean Tower 4th Floor (first-come-first-served advance reservation)

• Times and classes have changed, so please check the hotel's official website, and advance reservations are required.

• Reservation inquiries: 033 660 9592

[Pine Tower Infinity Pool (4 seasons operation)]

• Business location: 6th floor of Pine Tower (4th floor of reception)

• Opening hours: 08:00 to 21:00 (break time: 13:00 to 14:00)

• Admission criteria: Adults (13 years and over), children (3 to 12 years old), infants (under 36 months; supporting documents required)

• Adults (13 years and over): On-site payment (35,000 won), advance payment (30,000 won)

• Children (3 to 12 years old): On-site payment (20,000 won), advance payment (15,000 won)

• Infants (under 36 months): Free (however, you must bring supporting documents)

• Bubble performances are held twice daily (1:17:00, 2:19:00).

• Dogs are allowed, but only the ball pool, bath machine, dryer room, and cabana (for a fee) are allowed.

• The time of the infinity pool may change depending on weather and operating conditions.

• Usage inquiries: 033 660 9522

[2026 Summer Peak Season Infinity Pool User Guide]

• Operation period: 6/6 to 8/31

• Items sold: Single Freepass ticket (you can use Pineapple 1 time + Ocean Pool 1 time during your stay)

• Opening hours: Pineapple Pool 08:00 to 21:00, Ocean Pool 08:00 to 20:00 (break time: 13:00 to 14:00)

• Admission criteria: Adults (13 years and over), children (3 to 12 years old), infants (under 36 months; supporting documents required)

• Adults (13 years and over): On-site payment (45,000 won), advance payment (40,000 won)

• Children (3 to 12 years old): On-site payment (30,000 won), advance payment (25,000 won)

• Infants (under 36 months): Free (however, you must bring supporting documents)

• Ocean Pool will be closed from August 31, and only Pineapple will operate

[2026 Flex Night (Adult Only) User Guide]

• Operation period: 7/11 to 8/31

• Offer: Ocean Pool Flex Night (Adult Only)

• Opening hours: Ocean Pool 20:30 to 23:00

• Adults: On-site payment (30,000 won)

• Customers who purchase a free pass can get a 50% discount (15,000 won per person)

[Sauna]

• Business Location: 4th Floor, Pine Tower

• Opening hours: 07:00 to 21:00 (ticketing deadline: 20:00)

• Admission criteria: Adults (13 years and over), children (3 to 12 years old), infants (under 36 months; supporting documents required)

• Usage fee: Adult (KRW 11,000) and child (KRW 7,000) per guest

• We are regularly closed on the last Wednesday of every month for better service.

• Usage inquiries: 033 660 9522

[Fitness center]

• Business Location: Ocean Tower 2nd Floor

• Opening hours: 06:00 to 22:00

• To prevent safety incidents, children under 18 are restricted from entering, even when accompanied by a parent or guardian.

• Please be sure to wear indoor sneakers; pets and strollers are not allowed.

• Usage inquiries: 033 660 9522

[Rose Pet Salon (pet care service)]

• Business Location: Lake Tower 6th Floor

• Opening hours: 10:00 to 20:00

• Services provided: Paid facilities such as dog-friendly hotels, beauty (bath), kindergartens, etc.

• Operating hours are subject to change depending on circumstances.

[Dog Use Policy]

• In accordance with the amendments to the “Enforcement Regulations of the Food Sanitation Act” that came into effect on March 1, 2026, it is mandatory to confirm vaccinations when using with pets. Therefore, please be sure to bring a “Dog Vaccination Certificate” when checking in (entering).

• Required dog vaccination certificates: vaccination and health certificates, mobile app health handbooks (electronic certificates), etc.

• St. John's Hotel has separate dog-friendly rooms, and dogs are not allowed in standard rooms.

• Dog-friendly room rules: Standard room (maximum 2 pets), Suite room (maximum 3 pets)

• Dog amenities (snag house & cushion, defecation pad, bag, towel, rice bowl, shampoo) are set for 1 dog, and up to 2 dogs can stay together. (Only 1 large dog can stay in each room)

• There are no breed or weight restrictions when staying with a dog, but please be sure to wear a muzzle for legally blind or aggressive dogs.

• Please wear a stroller, cage, and leash for your dog when moving within (outside) the hotel, and please keep your pet ticket.

• Dog strollers can be rented at the front desk (1st floor) on a first-come, first-served basis.

• There is a charge for the “cabana (jacuzzi)” in the Pine Tower Infinity Pool, and a separate fee will be charged when using it.

• For safety reasons, please be sure to wear a cage or leash when a guest room staff member requires visiting services.

• The hotel and staff are not responsible for accidents or loss of dogs due to carelessness on the part of caregivers.

• Dogs that bark severely or aggressively to other dogs or people may be evicted without a refund.

• If an accompanying dog causes damage to other customers and dogs, or if an accident occurs, the parties are resolved as a general rule, and the hotel and staff cannot be held responsible.

• You should never leave a companion dog alone inside (outside) of the room, and if damage to hotel facilities occurs due to a companion dog, you may be charged for restoration.

• It is assumed that the hotel entity agrees to reimburse the hotel entity for losses, demands, damage, liability, expenses, and expenses caused by damage caused by other customers (employees) due to companion dogs.