Gangneung Pine City Hotel

[Please check before using for a while]

[Hotel Information]

- Check-in: 15:00

- Check-out: 11:00

- Additional cost of 20,000 won per person per night in addition to the standard number of people (including infants, on-site payment)

- The maximum number of people, including infants and infants, cannot be accommodated, and cancellations or refunds are not possible due to this reason.

- Extra bed: cannot be added

- Bedding: cannot be added

- 24-hour front desk operation

- Luggage storage service available (before check in/out)

- Netflix can be viewed in all rooms (property account)

- Individual air conditioning and heating control in all rooms

- Wi-Fi available in all rooms

- Room amenities: free Wi-Fi, refrigerator, 4 bottles of water, large TV, hair dryer, 2 robes, slippers, towels (large and small), mobile phone charger

- Bathroom amenities: toothbrush, conditioner, foam cleansing, toothpaste, body soap, shaver, soap, body sponge, comb, shampoo

[Parking information]

- Parking lot location (number of cars that can be accommodated): 1st floor of the hotel/parking tower can accommodate up to 35 cars

- Parking fee: Free parking is available for guests per car per room

- Parking notes: Use the tower parking lot on weekends, peak season, and late at night
 

[Notes]

- All rooms are non-smoking rooms/A penalty of 100,000 won will be charged for smoking in the room. (Front desk specialist on request for a smoking room)

- Due to the nature of real-time reservations, duplicate reservations may occur and reservations may be cancelled.

- If you receive an unavailability notice, please contact the customer service center.

- If you change your reservation, please contact the customer center, and changes may not be possible or fees may occur due to company regulations.

- If we are unable to contact you due to an error in the customer's contact information, the reservation may be automatically cancelled.

- In case of cancellation due to simple remorse or customer circumstances, a cancellation refund fee will be applied.

- If the maximum occupancy exceeds the maximum occupancy, you will not be able to move in or get a refund.

- If you check in after 22:00, be sure to contact the company in advance.

- If the company's item is damaged or lost, you must pay compensation on the company's basis.

- Pets are not allowed in the room.

- After making a same-day reservation, you may not be able to use it on the same day, so please check with the company in advance.

- Same-day reservations and same-day cancellations may also be subject to cancellation fees according to company regulations.

- Only minors who are not accompanied by an adult cannot enter the room or receive a refund.

- Unused reservations cannot be refunded without prior cancellation.

- Failure to follow basic etiquette or causing harm or discomfort to others is a reason for forced eviction.

- In order to prevent fires, cooking and the use of firearms in the room are prohibited.

- The image of the company may differ from the actual one.

- Early Check-In/ Late Check-Out will vary depending on site conditions, and additional charges may apply.