Mama Shelter Dubai

5-stars

Dubai, UNITED ARAB EMIRATES

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4.5

Reviews 77

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 5-star luxury hotel located in Dubai's Business Bay. It features 4 outdoor pools, a spa, and a 24-hour fitness center, with free shuttles to shopping centers and the beach.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 971-0-045270888

Facility and service
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Proposal/romance packages available
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Area rugs in public areas
  • Outdoor furniture
  • Outdoor entertainment area
  • Cobblestone flooring in public areas
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 4
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Reusable coffee/tea filters
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 5
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Evening entertainment
  • Elevator
  • Double-glazing on all windows
  • Organic food
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Foosball
  • Valet for wheelchair-equipped vehicle
  • Pool access ramp on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Water-efficient toilets only
  • Couples/private dining
  • Designer stores on site
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Access to nearby outdoor pool
  • Concierge services
  • Dry cleaning/laundry service
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Lockers available
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 4
  • No single-use plastic stirrers
  • Conference space size (meters) - 25
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Designated smoking areas
  • Airport transportation - pickup (surcharge)
  • Covered parking
  • Wheelchair accessible (may have limitations)
  • Covered parking
  • Health or beauty spa nearby
  • Secured parking
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Registration desk height (centimeters) - 8
  • Elevator door width (inches) - 4
  • Registration desk height (inches) - 3
  • Elevator door width (centimeters) - 10
  • Lifeguard on site
  • Number of restaurants - 3
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Conference space
  • Free valet parking
  • Free pool cabanas
  • Computer station
  • Pool sun loungers
  • Conference space size (feet) - 269
  • 24-hour business center
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Events/parties allowed
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Car recommended
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Parties and events (including family gatherings and birthday parties) are allowed on site
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: AED 200 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and lifeguards on site.
    Restaurants
    Grab a bite at Mama Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dubai? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 4 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
    Room
    Make yourself at home in one of the 197 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Dubai Water Canal - 0.4 km / 0.3 mi
    Dubai Water Canal Waterfall - 2.4 km / 1.5 mi
    Safa Park - 2.7 km / 1.7 mi
    Dubai Opera - 4.7 km / 2.9 mi
    Coca-Cola Arena - 4.8 km / 3 mi
    Dubai Fountain - 5 km / 3.1 mi
    Dubai Mall - 4.2 km / 2.6 mi
    Burj Khalifa - 4.3 km / 2.7 mi
    KidZania - 4.3 km / 2.7 mi
    Emaar Square - 4.4 km / 2.8 mi
    Souk al Bahar - 4.7 km / 2.9 mi
    Dubai Aquarium & Underwater Zoo - 4.9 km / 3 mi
    City Walk - 5.8 km / 3.6 mi
    Jumeirah Beach - 6.2 km / 3.9 mi
    Museum of the Future - 6.5 km / 4.1 mi

    The nearest airports are:
    Dubai Intl. Airport (DXB) - 16.8 km / 10.4 mi
    Sharjah (SHJ-Sharjah Intl.) - 44.7 km / 27.8 mi
    Al Maktoum Intl. Airport (DWC) - 48.5 km / 30.1 mi