Name: Moon Palace Nizuc - All inclusive
Address: Riviera Maya, Carretera Cancun-Chetumal Km. 340, Cancun, Quintana Roo, MX
Telephone: 52-998-8816 000
Rating: 4.3

Destination or hotel

Dates

Room(s) 1, Guest(s) 2

Room, Guest

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Moon Palace Nizuc - All inclusive: 4.5-stars

Cancun, Quintana Roo, Mexico

Riviera Maya, Carretera Cancun-Chetumal Km. 340

4.3

Reviews 844

Lobby

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Room Info Review Policy

Property information

Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 52-998-8816 000

Facility and service

Golf cart
Gated community
Proposal/romance packages available
Optional golf privileges
Golf clubs (equipment)
Eco-friendly cleaning products used
Babysitting or childcare (surcharge)
Outdoor entertainment area
Free WiFi
Bicycle parking available
Number of bars/lounges - 4
Number of poolside bars - 1
Number of outdoor pools - 3
Number of swim-up bars - 1
Tours/ticket assistance
Comprehensive food waste policy
Energy-saving switches
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
LED light bulbs
Vegan menu options available
Wheelchair-accessible lounge
Living plant wall
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 2
Multilingual staff
Wheelchairs available on site
Electric car charging station
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Fitness facilities
Supervised childcare/activities (free)
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Basketball on site
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Annual carbon offsets
Organic food
Showcase for local artists
Banquet hall
Infant/toddler toys
Ballroom
Humane animal treatment
Wheelchair-accessible concierge desk
Locally-owned & organized tours & activities
Reception hall
Pool access ramp on site
Wheelchair-accessible spa
Television in common areas
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Well-lit path to entrance
Garden
Stair-free path to entrance
Wedding services
Beach towels
Golf driving range on site
Golf lessons on site
Pro shop
Golf lessons with a pro
Clubhouse
Water-efficient toilets only
Private picnics
Water-efficient showers only
Luggage storage
Porter/bellhop
24-hour front desk
Playground on site
Terrace
Tennis on site
Hair salon
Golf course on site
ATM/banking
Concierge services
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Ziplining nearby
Lockers available
Free reception
Pool umbrellas
Designated smoking areas
Free buffet breakfast
Airport transportation (surcharge)
Free breakfast
Water dispenser
Ecotours nearby
Wheelchair accessible (may have limitations)
Beach umbrellas
Skydiving nearby
Spa treatment room(s)
Full-service spa
Yoga classes/instruction on site
Children's toys
Children's games
Lifeguard on site
Number of restaurants - 6
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Children's pool
Free self parking
Free valet parking
Waterslide
Beach sun loungers
Pool sun loungers
Wheelchair accessible path of travel
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Property does not require health documentation at check-in
Professional property host/manager
No cribs (infant beds) available
By ocean
Noise-free rooms not guaranteed
Cashless transactions are available
Property does not offer onsite COVID-19 testing
No elevators

Review

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Property policies

Check-in policy

Check-in: 15:00 ~

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Check-in policy

Check-in: 15:00 ~

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special note

Check-out policy

Check-out : ~ 12:00

Optional extra charges

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Key information

Amenities	Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Restaurants	Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.
Business facilities	Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Room	Treat yourself to a stay in one of the 709 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
What's nearby	Distances are displayed to the nearest 0.1 mile and kilometer. Arrecife de Puerto Morelos National Park - 0.5 km / 0.3 mi West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.5 km / 0.3 mi Moon Palace Golf Club - 1.6 km / 1 mi Go Grand Outlet Riviera Maya - 3.8 km / 2.4 mi Grand Outlet Riviera Maya - 4.2 km / 2.6 mi Xoximilco - 4.4 km / 2.7 mi El Tinto Golf Course - 6.2 km / 3.8 mi Playa Coral - 13.5 km / 8.4 mi Riviera Cancun Golf Resort - 14.7 km / 9.2 mi Parish of the Risen Christ - 15.5 km / 9.6 mi Petempich Bay - 16.1 km / 10 mi Delfines Beach - 19.9 km / 12.3 mi Puerto Morelos Beach - 20.1 km / 12.5 mi Pabellón Cumbres Shopping Center - 20.2 km / 12.6 mi Jungle Spa - 20.5 km / 12.7 mi The preferred airport for Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN) - 12.4 km / 7.7 mi

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Restaurants

Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.

Business facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Room

Treat yourself to a stay in one of the 709 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

What's nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Arrecife de Puerto Morelos National Park - 0.5 km / 0.3 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.5 km / 0.3 mi
Moon Palace Golf Club - 1.6 km / 1 mi
Go Grand Outlet Riviera Maya - 3.8 km / 2.4 mi
Grand Outlet Riviera Maya - 4.2 km / 2.6 mi
Xoximilco - 4.4 km / 2.7 mi
El Tinto Golf Course - 6.2 km / 3.8 mi
Playa Coral - 13.5 km / 8.4 mi
Riviera Cancun Golf Resort - 14.7 km / 9.2 mi
Parish of the Risen Christ - 15.5 km / 9.6 mi
Petempich Bay - 16.1 km / 10 mi
Delfines Beach - 19.9 km / 12.3 mi
Puerto Morelos Beach - 20.1 km / 12.5 mi
Pabellón Cumbres Shopping Center - 20.2 km / 12.6 mi
Jungle Spa - 20.5 km / 12.7 mi

The preferred airport for Moon Palace Nizuc - All inclusive is Cancun Intl. Airport (CUN) - 12.4 km / 7.7 mi