Dubai International Airport Hotel

1. If you are flying into Dubai International Airport, the Dubai International Hotel is located inside the Airport Terminal Buildings before Passport Control (Immigration and Customs) in only Concourses A, B, and C. You must be in Transit to Access the Hotel.
2. Passengers are strongly advised not to pass through Immigration and Customs and exit the Terminal as they will be denied access back in to the Hotel until 3 hours prior to their “outbound” flight’s departure.
3. If you are arriving at Dubai International Airport from Dubai City, the Dubai International Hotel is located inside the Airport Terminal Buildings after Passport Control (Immigration and Customs). We only have hotels in Concourses A, B and C. You must be checked in to a flight to Access the hotel.
4. Passengers are strongly advised to confirm the check in times of flights and the details of their check in procedures with their respective Airlines.
5. If you are arriving into Terminal 2, do not exit the Terminal and pass through Passport Control (Immigration and Customs). You will have to go to the Transfer Desk and use the free inter-terminal shuttle bus to gain access to Concourses A, B, or C.
6. Access to the Hotel Reception in Concourse A can be made using the elevators located near gates A1 or A24. In Concourse B, access to the Hotel Reception can be made using the elevators located between near gates B14 or B22. In Concourse C, one can access the Hotel Reception using the dedicated escalators or elevator located in between gates C15 and C17. We do not have a hotel located in Concourse D.
7. Hotel guests can move between all four (04) concourses A, B, C and D (Airside), however the Dubai International Hotel is only located inside Concourses A, B and C of the Dubai International Airport. If you are arriving and departing with on only Emirates Airlines, you might not be allowed access into Concourse D.
8. It is strongly recommended that passengers carry their toiletries etc. in their hand luggage, as they will be unable to retrieve their checked-in luggage for the reasons mentioned in the aforementioned points.
9. Check-out time will be a maximum of 24 hours after the “actual” check-in time (This point is “only applicable” for reservations made with Daily Rates.
10. Children under 12 years of age stay free of charge on existing bedding if accompanied by an adult (we can accommodate a maximum of 2 Adults and 1 Child per room).
11. An Extra bed is charged at the rate of AED 115.50. Only one Extra Bed can be placed per room.
12. Guests must be 18 years or older with photo identification to check-in.
13. Baby Cots (for children 02 years old and below) are available without any extra charge but are subject to availability. As per a new international law, we can no longer provide blankets, bumpers or pillows along with Baby Cots. If our guests wish to have these items, then they will need to bring their own.
14. A 5% Value Added Tax (VAT) will be implemented in the United Arab Emirates from 01st January 2018. All rates advertised shall be subject to this 5% VAT for all bookings as per the above-mentioned arrival date.
Our Executive Floor guests in Concourse B, are entitled for the below benefits

• Complimentary Guaranteed Meet & Greet Service and Seamless Check In, if your flight is landing in Concourse A, B & C (Terminals 3) or Concourse D (Terminal 1) – this service is not applicable for Terminal 2 flights.

• A complimentary Ala-carte menu is available for Breakfast, Lunch, and Dinner in our Executive Lounge.

• A limited selection of premium complimentary beverages served in the Executive Lounge all day.

• Complimentary Wifi and high-speed internet access.

• Dedicated Reception Desks.

• Personalized and Express Check-in and Check out.


Maximum children allowed per room is 1. Any additional child under 12 years will be charged an extra fee AED 115.50 with extra rollaway bed.
The property’s Room Service Concourse A is currently closed until further notice.