Victoria Jungfrau Grand Hotel & Spa

5-star

Interlaken, Switzerland

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4.8

Reviews 558

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Victoria Jungfrau Grand Hotel & Spa is a 5-star luxury hotel located in the heart of Interlaken, Switzerland, within a 10-minute drive of Lake Thun and Lake Brienz. The property features a full-service spa, indoor and outdoor pools, tennis courts, and offers a complimentary ski shuttle with ski storage for winter sports enthusiasts. Family-friendly amenities include a children's club, playground, and arcade, while business travelers can utilize the 617 sqm conference facilities.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 41-33-8282610

Fax number : 41-33-8282886

Facility and service
  • Dry cleaning/laundry service
  • Shopping on site
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Conference space size (meters) - 617
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ski storage
  • Number of indoor pools - 1
  • Water skiing nearby
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Sledding nearby
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Vegan menu options available
  • Vegetarian menu options available
  • Free ski shuttle
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 1
  • Ski equipment rental shops nearby
  • Parasailing nearby
  • Multilingual staff
  • Ski lessons available nearby
  • Electric car charging station
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Laundry facilities
  • Rafting nearby
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Health or beauty spa nearby
  • Meeting rooms
  • Skydiving nearby
  • Golfing on site
  • Helicopter/airplane tours on site
  • Spa treatment room(s)
  • Arcade/game room
  • Picnic area
  • Garden
  • Ice skating on site
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Full-service spa
  • Tennis lessons on site
  • Ski passes available
  • 24-hour fitness facilities
  • Supervised childcare/activities (surcharge)
  • Boat tours nearby
  • Shopping mall on site
  • Fishing on site
  • Yoga classes/instruction on site
  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Private picnics
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Ropes course on site
  • Playground on site
  • Number of restaurants - 3
  • Library
  • Outdoor seasonal pool
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 6641
  • Pilates classes on site
  • Concierge services
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • Good Travel Seal
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as outdoor tennis courts and an indoor pool. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
    Restaurants
    Enjoy Italian cuisine at Sapori, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has 6641 square feet (617 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 216 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
    Renovations
    The following facilities or services will be unavailable from December 7 2026 to December 11 2026 (dates subject to change):
    • Swimming pool
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Höhematte Park - 0.1 km / 0.1 mi
    Hoeheweg - 0.2 km / 0.1 mi
    Kunsthaus Interlaken - 0.2 km / 0.1 mi
    Interlaken Casino - 0.3 km / 0.2 mi
    Bodelibad - 0.6 km / 0.4 mi
    St. James Way - 0.7 km / 0.5 mi
    Tourist Museum - 0.8 km / 0.5 mi
    Mystery Rooms - 0.9 km / 0.6 mi
    Tell-Spiele - 1 km / 0.6 mi
    Interlaken Ost Ferry Terminal - 1.1 km / 0.7 mi
    Unspunnen Castle - 2.3 km / 1.4 mi
    Lake Brienz - 2.6 km / 1.6 mi
    Burgseeli - 2.9 km / 1.8 mi
    Lake Thun - 2.9 km / 1.8 mi
    Gasthof Baeren - 3 km / 1.8 mi

    The preferred airport for Victoria Jungfrau Grand Hotel & Spa is Bern (BRN-Belp) - 52.1 km / 32.4 mi