Krystal Palace Douala

4.5-star

Bonapriso, Douala, Cameroon

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4.2

Reviews 28

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 4.5-star luxury hotel located in central Douala, within a 15-minute walk of Eko Market and La Nouvelle Liberte. Features a full-service spa, outdoor pool, 2 restaurants and bars, making it suitable for both business and leisure travelers. Offers complimentary airport shuttle service with 237 rooms and a conference center.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 20:00

Check-out : ~ 12:00

Contact number

Contact number : 237-696303980

Facility and service
  • Covered parking
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Newspapers in lobby (surcharge)
  • Wheelchair-accessible concierge desk
  • Free reception
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 2
  • Designated smoking areas
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Change of towels (on request)
  • Hospital bed available
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wedding services
  • Full-service spa
  • Free airport transportation - pickup
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 2
  • Designated smoking areas (fines apply)
  • Coffee/tea in common areas
  • Free self parking
  • Elevator
  • Fitness facilities
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Onsite COVID-19 testing (PCR) is available
  • Minimum age for COVID-19 test requirement: 8
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 20:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 77 per person, per night
  • A tax is imposed by the city: EUR 6.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).
    Room
    Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Eko Market - 0.8 km / 0.5 mi
    La Nouvelle Liberte - 1.2 km / 0.8 mi
    Cathedral of Saints Peter and Paul - 1.9 km / 1.2 mi
    Espace Doual'art - 2.7 km / 1.7 mi
    Stade de la Reunification - 2.9 km / 1.8 mi
    Douala Maritime Museum - 3.4 km / 2.1 mi
    Port of Douala - 3.9 km / 2.4 mi
    Douala Grand Mall - 6.3 km / 3.9 mi
    Japoma Sports Complex - 19.7 km / 12.2 mi

    The nearest major airport is Douala (DLA-Douala Intl.) - 8.3 km / 5.2 mi