Grand K Hotel Suites Hanoi

5-star

Dinh Thon, Hanoi, Vietnam

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4.5

Reviews 256

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Grand K Hotel Suites Hanoi is a 5-star luxury hotel located in the Cau Giay district, within a 10-minute drive of Hoan Kiem Lake and West Lake. With 262 rooms, an indoor pool, fitness center, and kids club, it caters to both family and business travelers. The hotel features 3 meeting rooms with 175 square meters of conference space, airport shuttle service, and multilingual staff.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 842432052299

Facility and service
  • Dry cleaning/laundry service
  • Reception hall
  • Number of meeting rooms - 3
  • Conference space size (meters) - 175
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of indoor pools - 1
  • Parking onsite
  • Airport transportation - pickup (surcharge)
  • No accessible airport shuttle
  • Wheelchair accessible – no
  • No accessible shuttle
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Front desk (limited hours)
  • Lifeguard on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Terrace
  • Conference space size (feet) - 1884
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Caters to LGBTQIA+ guests
  • Essential workers only - NO
  • No elevators
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a strict no-smoking policy. Violators will be subject to penalties (VND 5,000,000).
  • No visitors or unregistered guests are allowed in guestrooms after 10 PM.
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per person, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately VND 450000 for adults and VND 250000 for children
  • Airport shuttle fee: VND 1100000 per vehicle (maximum occupancy 2)
  • Self parking fee: VND 300000 per night
  • Rollaway bed fee: VND 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
    Restaurants
    Enjoy a meal at Ceiba, or stay in and take advantage of the hotel's 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Hanoi? This hotel has 1884 square feet (175 square meters) of space consisting of conference space and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 262 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    State Auditor - 1.1 km / 0.7 mi
    Keangnam Landmark Tower 72 - 1.3 km / 0.8 mi
    The Garden Shopping Center - 1.7 km / 1 mi
    Indochina Plaza Ha Noi - 2 km / 1.2 mi
    Vietnam National University - 2 km / 1.3 mi
    Hanoi Museum - 2.1 km / 1.3 mi
    National Exhibition Construction Center - 2.2 km / 1.4 mi
    Thu Le Park - 2.2 km / 1.4 mi
    Vincom Tran Duy Hung - 2.2 km / 1.4 mi
    Vietnam National Convention Center - 2.5 km / 1.5 mi
    Museum of Ethnology - 2.5 km / 1.5 mi
    Vietnam University of Commerce - 2.7 km / 1.7 mi
    Ministry of Foreign Affairs - 2.9 km / 1.8 mi
    Australian Embassy - 3 km / 1.8 mi
    Embassy of the Republic of Korea - 3.2 km / 2 mi

    The nearest major airport is Noi Bai Intl. Airport (HAN) - 26.2 km / 16.3 mi