Silk Castle Hotel & Spa

4-star

Xom Pho, Hanoi, Vietnam

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3.8

Reviews 37

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Silk Castle Hotel & Spa is centrally located in Hanoi's Old Quarter, just a 5-minute walk from Hoan Kiem Lake, offering an ideal base for sightseeing. This 4-star boutique hotel features on-site spa services, complimentary buffet breakfast, and family-friendly amenities. With 30 rooms, 24-hour front desk, and airport shuttle service, it caters to both leisure and business travelers.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 11:30

Contact number

Contact number : 84-394915802

Facility and service
  • Dry cleaning/laundry service
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Lockers available
  • Free WiFi
  • Well-lit path to entrance
  • Tours/ticket assistance
  • Free buffet breakfast
  • Elevator door width (inches) - 79
  • Airport transportation (surcharge)
  • No accessible airport shuttle
  • Elevator door width (centimeters) - 200
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Terrace
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Cashless transactions are available
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 11:30

Optional extra charges
  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 250000 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
    Restaurants
    Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
    Room
    Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and bidets.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Ha Noi Gallery - 0.1 km / 0.1 mi
    The Old Quarter Gallery - 0.1 km / 0.1 mi
    Thang Long Water Puppet Theatre - 0.1 km / 0.1 mi
    Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
    Dong Kinh Nghia Thuc Square - 0.2 km / 0.1 mi
    Hoan Kiem Lake - 0.2 km / 0.1 mi
    Ngoc Son Temple - 0.2 km / 0.2 mi
    Ta Hien Street - 0.3 km / 0.2 mi
    Hanoi Old Town Night Market - 0.3 km / 0.2 mi
    Hang Gai Street - 0.3 km / 0.2 mi
    Ancient House - 0.4 km / 0.2 mi
    Ceramic Road - 0.5 km / 0.3 mi
    Hanoi Municipal Party Committee - 0.5 km / 0.3 mi
    Bach Ma Temple - 0.6 km / 0.4 mi
    Lý Thái Tổ Monument - 0.7 km / 0.4 mi

    The nearest major airport is Noi Bai Intl. Airport (HAN) - 28.5 km / 17.7 mi