Candeo Hotels Kumamoto Shinshigai

4-star

Kumamoto Shi, Kumamoto Ken, Japan

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4.6

Reviews 1,032

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Candeo Hotels Kumamoto Shinshigai is a spa hotel located within a 15-minute walk of Kumamoto Castle and Sunroad Shinshigai Shopping Street. The property features 380 guestrooms, a full-service spa, complimentary WiFi, and 24-hour front desk service. Conveniently situated near Shimotori Shopping Arcade and Sakura Machi Kumamoto, with easy access to tram stations for city exploration.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 11:00

Contact number

Contact number : 0-0-963278480

Facility and service
  • Dry cleaning/laundry service
  • Distance from property (meters) - 500
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Well-lit path to entrance
  • Braille or raised signage
  • Stair-free path to entrance
  • Full-service spa
  • Registration desk height (centimeters) - 99
  • Elevator door width (inches) - 39
  • Registration desk height (inches) - 39
  • Elevator door width (centimeters) - 100
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 1640
  • Luggage storage
  • Coin laundry on site
  • 24-hour front desk
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Laundry facilities
  • Elevator
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Unicode Support true
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access and a vending machine.
    Restaurants
    Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
    Room
    Stay in one of 380 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Detached private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Sunroad Shinshigai Shopping Street - 0.1 km / 0.1 mi
    Shimotori Shopping Arcade - 0.2 km / 0.1 mi
    Sakura Machi Kumamoto - 0.4 km / 0.2 mi
    Kumamoto-jo Hall - 0.4 km / 0.3 mi
    Kumamoto City Hall - 0.7 km / 0.4 mi
    Yakumo Koizumi Old House in Kumamoto - 0.8 km / 0.5 mi
    Catholic Tetori Church - 0.9 km / 0.5 mi
    Sakura-no-baba Josaien - 0.9 km / 0.6 mi
    Contemporary Art Museum Kumamoto - 0.9 km / 0.6 mi
    Kumamon Square - 1 km / 0.6 mi
    Kumamoto Prefectural Traditional Crafts Centre - 1.1 km / 0.7 mi
    Kumamoto Castle - 1.1 km / 0.7 mi
    Kato Shrine - 1.5 km / 0.9 mi
    Kumamoto Prefectural Art Museum - 1.6 km / 1 mi
    Kitaoka Nature Park - 1.6 km / 1 mi

    The preferred airport for Candeo Hotels Kumamoto Shinshigai is Kumamoto Airport (KMJ) - 18.8 km / 11.7 mi