L7 WEST LAKE HANOI By LOTTE HOTELS

5-star

Tay Ho, Hanoi, Vietnam

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4.7

Reviews 476

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

L7 West Lake Hanoi by Lotte Hotels is a 5-star property located in Hanoi's Tay Ho district, steps from Lotte Mall Tay Ho and an 8-minute walk from West Lake. The hotel features a business center, 4 meeting rooms, and a conference center ideal for business travelers, along with a golf course, outdoor pool, spa, and fitness center for leisure guests. Family-friendly amenities include a kids club and playground, while on-site shopping, two restaurants, and a poolside bar add convenience.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-24-33339000

Facility and service
  • Covered parking
  • Dry cleaning/laundry service
  • Shopping on site
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Golf clubs (equipment)
  • Outdoor entertainment area
  • Coworking spaces
  • Number of meeting rooms - 4
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Shopping mall on site
  • Elevator door width (inches) - 20
  • Couples/private dining
  • Elevator door width (centimeters) - 50
  • No accessible shuttle
  • Luggage storage
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Playground on site
  • Number of restaurants - 2
  • Spa services on site
  • Number of coffee shops/cafes - 1
  • Designated smoking areas (fines apply)
  • Free self parking
  • Elevator
  • Fitness facilities
  • Golf course on site
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property’s pool will not be available on the first Monday of every month.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
    Restaurants
    Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Lotte Mall Tay Ho - 0.1 km / 0.1 mi
    Trinh Cong Son Walking Street - 0.3 km / 0.2 mi
    Ho Tay Water Park - 0.6 km / 0.4 mi
    West Lake - 0.6 km / 0.4 mi
    Syrena Shopping Center - 2.4 km / 1.5 mi
    Tran Quoc Pagoda - 5 km / 3.1 mi
    Museum of Ethnology - 5.5 km / 3.4 mi
    Thu Le Park - 5.9 km / 3.7 mi
    Lotte Center Hanoi - 6 km / 3.8 mi
    Embassy of the Republic of Korea - 6 km / 3.8 mi
    Embassy of Japan - 6.1 km / 3.8 mi
    Embassy of Haiti in Vietnam - 6.2 km / 3.9 mi
    Australian Embassy - 6.2 km / 3.9 mi
    Van Phuc Diplomatic Corps - 6.4 km / 4 mi
    Hanoi Botanical Garden - 6.5 km / 4 mi

    The nearest major airport is Noi Bai Intl. Airport (HAN) - 19.6 km / 12.2 mi