River Terrace Resort & Convention Center

3.5-star

Gatlinburg, Tennessee, United States of America

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3.9

Reviews 1,018

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

River Terrace Resort & Convention Center is a 3.5-star resort located in downtown Gatlinburg, Tennessee, just a 4-minute walk from Ripley's Aquarium of the Smokies and 15 minutes on foot from Great Smoky Mountains National Park. Ideal for families and pet owners traveling with dogs, the resort offers an outdoor pool, complimentary breakfast, and conference facilities. The location provides easy access to nearby skiing, golf, and mountain biking activities.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 16:00 ~ 23:00

Check-out : ~ 10:00

Contact number

Contact number : 1-865-436-5161

Fax number : 1-865-436-7219

Facility and service
  • Gift shops or newsstand
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Vending machine
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Snowboarding nearby
  • Tours/ticket assistance
  • Off-street parking
  • Free breakfast to go
  • Express check-out
  • Free breakfast
  • Business center
  • Conference center
  • 24-hour front desk
  • Daily
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Laundry facilities
  • Free self parking
  • Elevator
  • Concierge services
  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 60
  • Pet max weight (per pet) in kg is 27
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 16:00 ~ 23:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
  • This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Special note

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extra charges
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this resort include gift shops/newsstands, a banquet hall, and a vending machine.
    Restaurants
    A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
    Business facilities
    Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 205 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
    Renovations
    This property is closed from January 3 2027 to December 31 2027 (dates subject to change).
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Mountain Mall - 0.2 km / 0.1 mi
    Traffic Light #6 - 0.3 km / 0.2 mi
    Ripley's Aquarium of the Smokies - 0.3 km / 0.2 mi
    Mysterious Mansion - 0.3 km / 0.2 mi
    Traffic Light #5 - 0.3 km / 0.2 mi
    Guinness World Records Museum - 0.4 km / 0.3 mi
    Anakeesta - 0.5 km / 0.3 mi
    Gatlinburg SkyPark - 0.5 km / 0.3 mi
    Ripley's Believe It Or Not Museum - 0.5 km / 0.3 mi
    Sugarlands Distilling Company - 0.5 km / 0.3 mi
    Traffic Light #8 - 0.6 km / 0.3 mi
    Traffic Light #3 - 0.6 km / 0.4 mi
    Historic Ogle Log Cabin - 0.6 km / 0.4 mi
    Gatlinburg Space Needle - 0.6 km / 0.4 mi
    Gatlinburg Ziplines - 0.6 km / 0.4 mi

    The nearest major airport is McGhee Tyson Airport (TYS) - 71 km / 44.1 mi