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Holiday Inn Hotel & Suites Charleston West by IHG

3.5-star

South Charleston, West Virginia, United States of America

400 Second Ave, 25303arrow_icon
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4.3

Reviews 1,001

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Holiday Inn Hotel & Suites Charleston West by IHG - Primary image

Holiday Inn Hotel & Suites Charleston West by IHG - Room

Holiday Inn Hotel & Suites Charleston West by IHG - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Located in the business district of South Charleston, Holiday Inn Hotel & Suites Charleston West is just a 5-minute drive from Charleston Coliseum & Convention Center, making it ideal for business travelers. The hotel offers 929 square meters of conference space, complimentary airport shuttle, and free parking, along with an indoor pool and fitness center. Pet-friendly policies and free stays for children make it convenient for family travelers as well.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 1-304-744-4641

Fax number : 1-304-744-4525

Facility and service
  • Gift shops or newsstand
  • Gas grill
  • Free RV, bus, truck parking
  • Outdoor furniture
  • Conference space size (meters) - 929
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Free airport transportation
  • No accessible airport shuttle
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Sign language-capable staff
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Vending machine
  • Reception hall
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Arcade/game room
  • Well-lit path to entrance
  • Picnic area
  • Stair-free path to entrance
  • Wedding services
  • Free area shuttle
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Safe-deposit box at front desk
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 10000
  • Concierge services
  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 100
  • Pet max weight (per pet) in kg is 45
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
Review
No Review yet.
Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately USD 13.99 per person
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
    Restaurants
    Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, express check-in, and express check-out. Planning an event in South Charleston? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
    Room
    Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Timberland Park - 3 km / 1.9 mi
    Patrick Street Plaza Shopping Center - 3.3 km / 2 mi
    Jefferson Park - 3.4 km / 2.1 mi
    Riverwalk Plaza Shopping Center - 3.6 km / 2.3 mi
    Thomas Health System - 4.3 km / 2.7 mi
    Ruffner Memorial Park - 4.4 km / 2.7 mi
    North Charleston Recreation Center - 4.7 km / 2.9 mi
    Memorial Ice Arena - 4.4 km / 2.7 mi
    Little Creek Park - 5.4 km / 3.4 mi
    Charleston Coliseum & Convention Center - 5.4 km / 3.4 mi
    Laidley Court Shopping Center - 5.7 km / 3.5 mi
    Dunbar Village Shopping Center - 5.7 km / 3.6 mi
    Heritage Towers - 5.8 km / 3.6 mi
    Haddad Riverfront Park - 5.9 km / 3.6 mi
    Charleston Stage Company - 6 km / 3.7 mi

    The preferred airport for Holiday Inn Hotel & Suites Charleston West by IHG is Charleston, WV (CRW-Yeager) - 13.5 km / 8.4 mi

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