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Swissotel - Chicago

4.5-star

Chicago, Illinois, United States of America

323 E Wacker Dr, 60601arrow_icon
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4.5

Reviews 3,584

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Swissotel - Chicago - Primary image

Swissotel - Chicago - Lobby

Swissotel - Chicago - Lobby

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Swissotel Chicago is a 4.5-star luxury hotel located in the heart of downtown Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. With 661 rooms, a business center, and conference facilities, it is ideal for business travelers, while also offering a 24-hour fitness center and spa services. Pet-friendly policies and free stays for children make it convenient for family travelers as well.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 16:00 ~ 00:00

Check-out : ~ 11:00

Contact number

Contact number : 1-312-565-0565

Fax number : 1-312-565-0540

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Comprehensive food waste policy
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Ice skating nearby
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Marina nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Locally-owned & organized tours & activities
  • Express check-in
  • Change of bed sheets (on request)
  • Windsurfing nearby
  • Television in common areas
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Boat tours nearby
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 25
  • Pet max weight (per pet) in kg is 11
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Beach nearby
  • Property does not offer onsite COVID-19 testing
  • VIP Access
  • Green Key Global
Review
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Property policies
Check-in policy

Check-in: 16:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.22 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
    Restaurants
    Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
    Business facilities
    Featured amenities include a business center, express check-in, and express check-out.
    Room
    Make yourself at home in one of the 661 guestrooms featuring refrigerators and LCD televisions. Smart televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Chicago Riverwalk - 0.2 km / 0.2 mi
    Aon Center - 0.5 km / 0.3 mi
    Michigan Avenue - 0.5 km / 0.3 mi
    Michigan Avenue Bridge - 0.5 km / 0.3 mi
    Grant Park - 0.5 km / 0.3 mi
    Maggie Daley Park - 0.5 km / 0.3 mi
    Harris Theater - 0.6 km / 0.3 mi
    Millennium Park - 0.6 km / 0.4 mi
    Wrigley Building - 0.7 km / 0.4 mi
    Tribune Tower - 0.7 km / 0.4 mi
    Lakefront Trail - 0.8 km / 0.5 mi
    State Street - 0.8 km / 0.5 mi
    Lake Michigan - 0.8 km / 0.5 mi
    Chicago Cultural Center - 0.8 km / 0.5 mi
    Cloud Gate - 0.8 km / 0.5 mi

    The nearest airports are:
    Chicago Midway Airport (MDW) - 21 km / 13 mi
    Chicago O'Hare Intl. Airport (ORD) - 30 km / 18.7 mi
    Chicago, IL (PWK-Chicago Executive) - 42.4 km / 26.4 mi

    The preferred airport for Swissotel - Chicago is Chicago O'Hare Intl. Airport (ORD).

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