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Crowne Plaza Knoxville Downtown University by IHG

3.5-star

Knoxville, Tennessee, United States of America

401 W Summit Hill Dr, 37902arrow_icon
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4.7

Reviews 1,005

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Crowne Plaza Knoxville Downtown University by IHG - Room

Crowne Plaza Knoxville Downtown University by IHG - Room

Crowne Plaza Knoxville Downtown University by IHG - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Crowne Plaza Knoxville Downtown University is located in the heart of downtown Knoxville, within a 15-minute walk of the University of Tennessee and Knoxville Convention Center. The hotel features 1,456 square meters of conference space with 10 meeting rooms, making it ideal for business travelers. Guests can enjoy an indoor pool and 24-hour fitness center, and the property welcomes pets including dogs and cats.

infoThis AI-generated hotel summary may differ from actual information.

RoomInfoReviewPolicy

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 1-865-522-2600

Fax number : 1-865-523-7200

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 1456
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Internet access - wireless
  • Comprehensive food waste policy
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Locally-sourced food on site (80% or more)
  • Covered parking
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Ballroom
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 15670
  • 24-hour business center
  • Concierge services
  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Parking height restrictions apply
  • Cashless transactions are available
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately USD 18.5 for adults and USD 8.00 for children
  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mahogany's Restaurant, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Knoxville? This hotel has 15670 square feet (1456 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 195 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Knoxville Visitors Center - 0.1 km / 0.1 mi
    Tennessee Valley Authority - 0.2 km / 0.1 mi
    Market Square - 0.2 km / 0.1 mi
    Maple Hall - 0.3 km / 0.2 mi
    The Emporium Center - 0.3 km / 0.2 mi
    Charles Krutch Park - 0.4 km / 0.3 mi
    Regal Riviera - 0.5 km / 0.3 mi
    East Tennessee History Center - 0.5 km / 0.3 mi
    Knox Whiskey Works - 0.5 km / 0.3 mi
    Tennessee Theatre - 0.5 km / 0.3 mi
    Historic Southern Railway Station - 0.6 km / 0.4 mi
    Knoxville Convention Center - 0.7 km / 0.4 mi
    St. John's Episcopal Cathedral - 0.7 km / 0.5 mi
    Sunsphere Tower - 0.8 km / 0.5 mi
    First Baptist Church - 0.8 km / 0.5 mi

    The nearest major airport is McGhee Tyson Airport (TYS) - 22.7 km / 14.1 mi

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