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Novotel Surfers Paradise

4.5-stars

Surfers Paradise, Queensland, Australia

Cnr Surfers Paradise Blvd and Hanlan St, 4217arrow_icon
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Reviews 1,498

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Novotel Surfers Paradise - Primary image

Novotel Surfers Paradise - Reception

Novotel Surfers Paradise - Room

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Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 11:00

Contact number

Contact number : 61-7-5579 3499

Fax number : 61-7-5592 0026

Facility and service
  • Grey water recycling system
  • Parking (limited spaces)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Heated pool
  • Accessible shuttle
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Showcase for local artists
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Picnic area
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Shopping mall on site
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Housekeeping on request
  • Terrace
  • Concierge services
  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 6
  • No single-use plastic stirrers
  • Conference space size (meters) - 627
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Registration desk height (centimeters) - 120
  • Elevator door width (inches) - 79
  • Registration desk height (inches) - 47
  • Stairwell handrail height (inches) - 472
  • Elevator door width (centimeters) - 200
  • Stairwell handrail height (centimeters) - 1200
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Surfing/bodyboarding nearby
  • Self parking (surcharge)
  • Conference space
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 6749
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Ecotourism Australia Sustainable Tourism
  • Cashless transactions are available
  • Contactless check-in is available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No rollaway/extra beds available
  • By ocean
  • Parking height restrictions apply
  • Beach nearby
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 11:00

Optional extra charges
  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 27 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
    Restaurants
    Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Gold Coast? This hotel has 6749 square feet (627 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
    Room
    Stay in one of 408 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Centro Surfers Paradise - 0.1 km / 0.1 mi
    Cavill Avenue - 0.1 km / 0.1 mi
    Slingshot - 0.2 km / 0.1 mi
    Ripley's Believe It or Not - 0.3 km / 0.2 mi
    Timezone - 0.3 km / 0.2 mi
    Chevron Renaissance - 0.3 km / 0.2 mi
    Surfers Paradise Beach - 0.3 km / 0.2 mi
    Infinity Attraction - 0.4 km / 0.2 mi
    SkyPoint Observation Deck - 0.4 km / 0.3 mi
    SkyPoint Climb - 0.4 km / 0.3 mi
    Surfers Paradise Beachfront Markets - 0.5 km / 0.3 mi
    Wax Museum - 0.7 km / 0.4 mi
    Northcliffe Beach - 0.7 km / 0.4 mi
    Surfers Paradise Mini Golf - 0.7 km / 0.4 mi
    Budds Beach - 1.1 km / 0.7 mi

    The preferred airport for Novotel Surfers Paradise is Coolangatta Airport (OOL) - 30.8 km / 19.1 mi