Shangri-La Hangzhou

4.5-star

Hangzhou, Zhejiang, China

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4.2

Reviews 262

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Shangri-La Hangzhou is a 5-star luxury hotel located within a 10-minute walk of West Lake, ideal for both family travelers and business guests. It features family-friendly amenities including a kids pool, playground, and kids meals, as well as a 900㎡ conference center and 24-hour business center. Its proximity to Solitary Hill and Yue Fei Temple makes it a perfect base for exploring Hangzhou.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 86-571-87977951

Fax number : 86-571-87073545

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Mountain biking nearby
  • Train station pickup (surcharge)
  • Banquet hall
  • Parking (limited spaces)
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 900
  • Free WiFi
  • Number of bars/lounges - 1
  • Health club
  • Hiking/biking trails on site
  • Garden
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Airport transportation (surcharge)
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Playground on site
  • Number of restaurants - 2
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Hiking/biking trails nearby
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Terrace
  • Wheelchair accessible path of travel
  • ATM/banking
  • Bicycle rentals on site
  • Conference space size (feet) - 9688
  • 24-hour business center
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
  • Parking height restrictions apply
  • Contactless check-in is available
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
Special note

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately CNY 184 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 198 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Yui Fei Temple - 0.2 km / 0.1 mi
    Solitary Hill - 0.3 km / 0.2 mi
    Xiling Seal Engraves Society - 0.3 km / 0.2 mi
    Quyuan Park - 0.4 km / 0.2 mi
    West Lake - 0.5 km / 0.3 mi
    Beishan St - 0.5 km / 0.3 mi
    Su Di Causeway - 0.6 km / 0.4 mi
    Hangzhou Botanical Garden - 0.6 km / 0.4 mi
    Gushan - 0.8 km / 0.5 mi
    Qiu Jin's Tomb - 0.9 km / 0.6 mi
    Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi
    Zhongshan Park - 1.1 km / 0.7 mi
    Ruan Gong Islet - 1.2 km / 0.7 mi
    Zhejiang Museum - 1.2 km / 0.7 mi
    West Lake Expo Museum - 1.2 km / 0.8 mi

    The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.6 km / 20.2 mi