Melia Hanoi

5-star

Xom Pho, Hanoi, Vietnam

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4.6

Reviews 1,002

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Melia Hanoi is a 5-star luxury hotel located within a 10-minute walk of Hoan Kiem Lake, offering excellent access to Hanoi's Old Quarter and major attractions. With 12 meeting rooms and a conference center, it caters well to business travelers, while the full-service spa, outdoor pool, and fitness center provide ample relaxation options. Family-friendly amenities including babysitting services and family rooms are also available.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-024-39343343

Fax number : 84-024-39343344

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Tile flooring in public areas
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Airport transportation
  • Number of meeting rooms - 12
  • Limo or town car service available
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Casino shuttle (surcharge)
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Stroller
  • Recycling
  • No accessible airport shuttle
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Reusable coffee/tea filters
  • Multilingual staff
  • No accessible bus station shuttle
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Banquet hall
  • Ballroom
  • Health or beauty spa nearby
  • Reception hall
  • Meeting rooms
  • Television in common areas
  • Health club
  • Internet access in public areas - surcharge
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Elevator door width (inches) - 394
  • Couples/private dining
  • Elevator door width (centimeters) - 1000
  • Luggage storage
  • Bus station shuttle (surcharge)
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Designated smoking areas (fines apply)
  • Sauna
  • Steam room
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Ecostars
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Property uses a professional cleaning service
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
    Restaurants
    Grab a bite at Mosaico, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
    Business facilities
    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
    Room
    Make yourself at home in one of the 306 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Hoa Lo Prison Museum - 0.2 km / 0.1 mi
    Embassy of Cuba - 0.3 km / 0.2 mi
    Vietnam Women's Museum - 0.4 km / 0.2 mi
    Center International Trade Fair Hanoi I.C.E - 0.4 km / 0.3 mi
    Embassy of Laos - 0.6 km / 0.4 mi
    Trang Tien Plaza - 0.7 km / 0.4 mi
    Hoan Kiem Lake - 0.7 km / 0.4 mi
    St. Joseph's Cathedral of Hanoi - 0.8 km / 0.5 mi
    Food Street Tong Duy Tan - 0.8 km / 0.5 mi
    Hang Da Market - 0.9 km / 0.5 mi
    Thong Nhat Park - 0.9 km / 0.6 mi
    Vietnam National Tuong Theatre - 0.9 km / 0.6 mi
    Train Street - 1 km / 0.6 mi
    Hom Market - 1 km / 0.6 mi
    Hanoi Municipal Party Committee - 1 km / 0.6 mi

    The preferred airport for Melia Hanoi is Noi Bai Intl. Airport (HAN) - 26 km / 16.2 mi