SureStay Plus Hotel by Best Western Gatlinburg

2.5-star

Gatlinburg, Tennessee, United States of America

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4.1

Reviews 1,296

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Located in downtown Gatlinburg, SureStay Plus Hotel by Best Western Gatlinburg is within walking distance of Great Smoky Mountains National Park, making it ideal for nature tourism. The hotel features 52 rooms with balconies, complimentary buffet breakfast, and a seasonal outdoor pool. This 2.5-star property is well-suited for family travelers and budget-conscious visitors.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 11:00

Contact number

Contact number : 1-865-325-1516

Fax number : 1-865-436-2826

Facility and service
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Parking (limited spaces)
  • Change of bed sheets (on request)
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Free buffet breakfast
  • Off-street parking
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Daily
  • Housekeeping on request
  • Outdoor seasonal pool
  • Designated smoking areas (fines apply)
  • Coffee/tea in common areas
  • Free self parking
  • Elevator
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Pets not allowed
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No cribs (infant beds) available
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 11:00

Basic usage policy
    Key information
    Amenities
    Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
    Restaurants
    A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
    Business facilities
    Featured amenities include a business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Traffic Light #10 - 0.2 km / 0.1 mi
    Great Smoky Mountains National Park - 0.3 km / 0.2 mi
    Ober Gatlinburg Aerial Tramway - 0.5 km / 0.3 mi
    Gatlinburg Convention Center - 0.8 km / 0.5 mi
    Hollywood Star Cars Museum - 0.8 km / 0.5 mi
    Traffic Light #8 - 0.8 km / 0.5 mi
    Ripley's Believe It Or Not Museum - 0.9 km / 0.6 mi
    Sugarlands Distilling Company - 0.9 km / 0.6 mi
    Gatlinburg Space Needle - 0.9 km / 0.6 mi
    Ole Smoky Moonshine Distillery - 0.9 km / 0.6 mi
    Gatlinburg SkyPark - 0.9 km / 0.6 mi
    Gatlinburg Ziplines - 1 km / 0.6 mi
    Mysterious Mansion - 1.1 km / 0.7 mi
    Traffic Light #6 - 1.4 km / 0.9 mi
    Guinness World Records Museum - 1.5 km / 0.9 mi

    The preferred airport for SureStay Plus Hotel by Best Western Gatlinburg is McGhee Tyson Airport (TYS) - 67.8 km / 42.1 mi