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Westgate Lakes Resort & Spa Universal Studios Area

4-stars

Orlando, Florida, United States of America

9500 Turkey Lake Rd, 32819arrow_icon
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4.2

Reviews 7,117

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Westgate Lakes Resort & Spa Universal Studios Area - Primary image

Westgate Lakes Resort & Spa Universal Studios Area - Lobby

Westgate Lakes Resort & Spa Universal Studios Area - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

This large family resort near Universal Studios Orlando offers complimentary theme park shuttle service. With 7 outdoor pools, water park, lazy river, waterslides, and full-service spa, it is ideal for family travelers. The property features 1,990 rooms and conference facilities for business events, and allows pet dogs with restrictions.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 16:00 ~ 00:00

Check-out : ~ 10:00

Contact number

Contact number : 1-407-345-0000

Fax number : 1-407-352-6666

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Water park access (surcharge)
  • Outdoor furniture
  • Pool umbrellas
  • Conference space size (meters) - 2323
  • Number of bars/lounges - 1
  • Number of poolside bars - 2
  • Number of hot tubs - 7
  • Number of outdoor pools - 7
  • Braille or raised signage
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Outdoor tennis courts - 2
  • Golf lessons available nearby
  • Multilingual staff
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Bicycle rentals on site
  • Canoe on site
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Vending machine
  • Meeting rooms
  • Television in common areas
  • Spa treatment room(s)
  • Marina on site
  • Picnic area
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • Fishing on site
  • Miniature golf on site
  • Off-street parking
  • Luggage storage
  • Grocery/convenience store
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Kayaking on site
  • Terrace
  • Computer station
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 25005
  • Fence around pool
  • 24-hour business center
  • Concierge services
  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 60
  • Pet max weight (per pet) in kg is 27
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 16:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
  • Guests traveling with a service animal must contact the property prior to arrival.
  • This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
  • Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Special note

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.74 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for to-go breakfast: approximately USD 8.00 to 15.00 for adults, and USD 8.00 to 15.00 for children
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor pools, 7 hot tubs, and a water park (surcharge). This hotel also features concierge services, gift shops/newsstands, and a hair salon.
    Restaurants
    Enjoy American cuisine at Drafts Sports Bar & Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. To-go breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Orlando? This hotel has 25005 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
    Room
    Make yourself at home in one of the 1990 guestrooms featuring microwaves and flat-screen televisions. Cable programming along with DVD players are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Dr. P. Phillips Hospital - 0.1 km / 0.1 mi
    Ripley's Believe It or Not - 3.5 km / 2.2 mi
    Titanic: The Experience - 3.7 km / 2.3 mi
    CoCo Key Water Resort - 3.8 km / 2.4 mi
    Madame Tussauds - 4 km / 2.5 mi
    ICON Park - 4 km / 2.5 mi
    SEA LIFE Orlando Aquarium - 4 km / 2.5 mi
    The Orlando Eye - 4.2 km / 2.6 mi
    Pirate's Dinner Adventure - 4.2 km / 2.6 mi
    Pirate's Cove Adventure Golf - 4.2 km / 2.6 mi
    Aquatica - 4.8 km / 3 mi
    Universal Orlando Resort - 5 km / 3.1 mi
    Universal’s Volcano Bay - 5 km / 3.1 mi
    Wonderworks - 5 km / 3.1 mi
    IFly Orlando - 5.2 km / 3.2 mi

    The nearest airports are:
    Kissimmee, FL (ISM-Kissimmee Gateway) - 20.2 km / 12.5 mi
    Orlando Intl. Airport (MCO) - 22.6 km / 14 mi
    Orlando Sanford Intl. Airport (SFB) - 61.2 km / 38 mi

    The preferred airport for Westgate Lakes Resort & Spa Universal Studios Area is Orlando Intl. Airport (MCO).