Westgate Smoky Mountain Resort & Water Park

4-star

Gatlinburg, Tennessee, United States of America

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4.2

Reviews 1,407

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Westgate Smoky Mountain Resort & Water Park is a family-friendly 4-star resort located steps from Wild Bear Falls Indoor Water Park and a 5-minute drive from Great Smoky Mountains National Park. The resort features 2 outdoor pools, 2 hot tubs, a full-service spa, and health club. With 250 guestrooms, 3 restaurants, and pet-friendly accommodations for dogs, it offers comprehensive amenities for family vacations in the Gatlinburg area.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 16:00 ~ 23:00

Check-out : ~ 10:00

Contact number

Contact number : 1-865 430 4800

Fax number : 1-407-355-2979

Facility and service
  • Gift shops or newsstand
  • Mountain biking nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 2
  • Spa treatment room(s)
  • Health club
  • Number of outdoor pools - 2
  • Picnic area
  • Wheelchair accessible parking
  • Internet access
  • Tours/ticket assistance
  • Full-service spa
  • Internet access - wireless
  • Fitness classes on site
  • Miniature golf on site
  • Off-street parking
  • Luggage storage
  • Express check-out
  • Ski equipment rental shops nearby
  • Business center
  • Ski lessons available nearby
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Playground on site
  • Number of restaurants - 3
  • Barbecue grill(s)
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Hiking/biking trails nearby
  • Rafting nearby
  • Elevator
  • ATM/banking
  • Concierge services
  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 60
  • Pet max weight (per pet) in kg is 27
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 16:00 ~ 23:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property prior to arrival.
  • This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Special note

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Satisfy your appetite at one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 9:00 AM to 11:00 AM for a fee.
    Business facilities
    Featured amenities include a business center, express check-out, and a 24-hour front desk.
    Room
    Stay in one of 250 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and washing machines.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Wild Bear Falls Indoor Water Park - 0.2 km / 0.1 mi
    Gatlinburg Scenic Overlook - 4.2 km / 2.6 mi
    Hillbilly Golf - 4.6 km / 2.9 mi
    Traffic Light #3 - 3.1 km / 1.9 mi
    Historic Ogle Log Cabin - 3.1 km / 1.9 mi
    Traffic Light #5 - 3.3 km / 2.1 mi
    Anakeesta - 3.3 km / 2.1 mi
    Ripley's Aquarium of the Smokies - 3.4 km / 2.1 mi
    Mountain Mall - 3.5 km / 2.2 mi
    Mysterious Mansion - 3.8 km / 2.4 mi
    Ripley's Believe It Or Not Museum - 3.9 km / 2.4 mi
    Gatlinburg SkyPark - 3.9 km / 2.4 mi
    Sugarlands Distilling Company - 3.9 km / 2.4 mi
    Traffic Light #8 - 4 km / 2.5 mi
    Gatlinburg Space Needle - 4 km / 2.5 mi

    The nearest major airport is McGhee Tyson Airport (TYS) - 63.2 km / 39.2 mi