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Diamond Westlake Suites

4.5-stars

Tay Ho, Hanoi, Vietnam

Tay Ho District, 96 To Ngoc Van, Quang An, 10000arrow_icon
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4.6

Reviews 527

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Diamond Westlake Suites - Primary image

Diamond Westlake Suites - Room

Diamond Westlake Suites - Room

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Diamond Westlake Suites is a 4.5-star aparthotel located near West Lake in Hanoi, featuring 167 rooms with full kitchens ideal for extended stays. The property offers diverse leisure facilities including an outdoor pool, tennis courts, golf driving range, and sauna, along with family-friendly amenities such as a kids club and children's pool. Located approximately 20km from Noi Bai International Airport, it provides complimentary shuttle service and business center facilities, catering to both family travelers and business guests.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-24-37180888

Fax number : 84-024-37180666

Facility and service
  • Dry cleaning/laundry service
  • Shopping on site
  • Free WiFi
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Free shopping center shuttle
  • Airport transportation (surcharge)
  • Eco-friendly cleaning products provided
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 2
  • Mosquito nets
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Arcade/game room
  • Garden
  • Golf driving range on site
  • Miniature golf on site
  • Free area shuttle
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Billiards or pool table
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 2
  • Racquetball/squash on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Terrace
  • Tennis on site
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Property uses a professional cleaning service
  • Parking height restrictions apply
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 1 kilometers.
    Restaurants
    Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
    Business facilities
    Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Lake - 0.1 km / 0.1 mi
    Syrena Shopping Center - 1.1 km / 0.7 mi
    Ho Tay Water Park - 1.5 km / 0.9 mi
    Trinh Cong Son Walking Street - 1.7 km / 1.1 mi
    Rising Sun Park - 1.9 km / 1.2 mi
    Lotte Mall Tay Ho - 2.3 km / 1.4 mi
    Tran Quoc Pagoda - 3.7 km / 2.3 mi
    Nhat Tan Bridge - 4.2 km / 2.6 mi
    Quan Thanh Temple - 4.2 km / 2.6 mi
    Cua Bac Church - 4.7 km / 2.9 mi
    Hanoi Botanical Garden - 4.9 km / 3 mi
    Ho Chi Minh Mausoleum - 4.9 km / 3 mi
    Dong Xuan Market - 5.2 km / 3.2 mi
    Vietnam Military History Museum - 5.3 km / 3.3 mi
    Quan Chuong Gate - 5.4 km / 3.4 mi

    The nearest major airport is Noi Bai Intl. Airport (HAN) - 21.7 km / 13.5 mi