LOTTE HOTEL JEJU

Upon check-in, guests are required to present a valid ID to verify their identity, and guests under the age of 19 can only stay when accompanied by a parent or guardian.

📢 LOTTE HOTEL JEJU FOUR SEASONS HEATED POOL 'HAEON' Regular Inspection Notice 📢

Hello customer,

We would like to express our sincere gratitude for your continued patronage at LOTTE HOTEL JEJU.

In order to provide our guests with a comfortable and comfortable leisure space, our hotel carries out regular water quality control and regular inspections.

As a result, the use of the heated pool in all seasons will be restricted during the following period, so we ask for your understanding.

We will always do our best to serve you in the best environment.

■Regular inspection date: Tuesday, November 24, 2026

[Room Information]

• [Family Twin] Room notes

• Family twin (double+single) can be offered as twin (single+single) +extra bed upon completion

• Double or twin rooms are assigned at time of check-in and cannot be specified

• Please contact the hotel for details.

[Information on the maximum number of guests per room]

• Double/ Twin: 2 persons/ Maximum occupancy is 2 adults+1 child

• (Additional fee required for children; 3 adults cannot stay)

• - Family Twin: 2 persons/ Maximum occupancy: 3 adults+1 child or 2 adults+2 children (★ 4 adults cannot stay)

• If the standard number of people is exceeded, 24,200 won per night for children (48 months to 6th grade of elementary school) (extra bed not included/required)

• * Extra beds cannot be added to Charlotte Family Twin rooms, and additional guest fees must be paid

[Additional personnel costs]

• A sign ( 48 months or more ~ 6th grade of elementary school) 24,200 won per night (extra bed not included/required)

• Adults (middle school students and older): 72,600 won per night (extra bed included, required)

• All additional charges apply per night and can only be paid on-site.

[Breakfast information]

• Opening hours: 07:00 to 10:30

• Adult: Regular price 85,000 won/Guest discount: 72,250 won

• Children (48 months and up to 6th grade): Regular price: 40,000 won/Guest discount 34,000 won

• Infants under 48 months: free

• LOTTE HOTEL JEJU guests receive a 15% discount.

Outdoor pool [Haeon]

• Location 1st floor: Outdoor garden

• Hours of use

  November-April: 09:30 to 22:00

  May-October: 09:00 to 23:00

  (1 to 2 parts system & not operated for adults only)

• ✔️ Family pool

• The family pool for all ages is an outdoor heated pool where the whole family can make happy memories.

• Depth: 1.1 to 1.7 m

• ✔️ Adult slides (open all the time from July to August/ Open on weekends in May, June, and October/ September weekends and Chuseok holidays)

• Opening hours: 10:00 to 11:30/13:00 to 14:30/16:00 to 17:30

• ✔️ Kids' pool

• Depth: 0.6 m

• It consists of a toddler pool for children, a kids' water slide, and an LED floor fountain.

• ✔️ Kids water slides

• Opening hours: 09:30 to 11:40/12:00 to 14:40/15:00 to 17:40 (open daily)

• ✔️ Healing jacuzzi

• It is an open-air spa-type jacuzzi that maintains an average water temperature of 35 to 38 degrees Celsius.

• You can spend a relaxing time while warming up in themed Jacuzzis located throughout the year.

• Children under 130 cm tall must wear a life jacket and be accompanied by an adult.

• Be sure to do some warm-up exercises before swimming.

• Use may be restricted without prior notice depending on weather conditions.

• Please be careful when running or diving around the heated pool.

• For the safety of our customers, please cooperate with the instructions of staff and life guards.

• Please keep your valuables in your room or store them in a safe deposit box at the desk.

• Life jackets are provided for children (for 4 to 6 years old).

• Underwater equipment with a diameter of 1 meter or more cannot be brought in.

• Restricted items: large tubes (flamingo, dolphin type, bed type, roof type), fins (flippers), snorkels, kickboards, aqua shoes, etc.

• Can only be used when wearing a swimsuit or rash guard.

• Infants and toddlers are requested to wear waterproof diapers.

• For clean water quality management, please take a shower before taking a shower.

• If you have applied a tanning product such as tanning oil, please use it after cleansing.

• Bringing in food and drink from outside is not permitted.

• If you have any food allergies, please let the staff know before ordering food or drink.

• For your safety, please comply with the above operating policies and regulations when using the outdoor heated pool.

• This facility is exclusively open to staying guests and is available until 15pm on the day of check-out.

• ✔️ Precautions when using Haeon

• You must wear a swimsuit and swimming cap to enter, and can be rented on-site

  [Paid rental: swimsuit 9,000 won, swimming cap 3,000 won, swimming cap 3,000 won]

[Information on additional facilities]

• ✔️ Fitness center/sauna/indoor swimming pool

• Free access to fitness center and indoor swimming pool

• Sauna fee: 15,000 won for adults/ 10,000 for children (37 months to elementary school students)

• Paid rental: Swimsuit 9,000 won, swimming cap 3,000 won, swimming cap 3,000 won

• Fitness closure information

• The regular holiday is the first Tuesday of every month and is subject to change due to hotel circumstances.

• The operating hours of the hotel's facilities are subject to change due to hotel circumstances. Please check the LOTTE HOTEL JEJU official website for details. ▶ Go to

• ✔️ blue art

• BLUE ART is a complex cultural space where various works of art are exhibited and sold.

• Meet the unique works of Korean artists in one place and experience the special emotion and inspiration conveyed by art.

[Airport shuttle bus operation]

Enjoy a comfortable trip to Jeju with the Jeju Airport ↔ Hotel shuttle bus.

• Free shuttle bus timetable (~ 25year 12month)

• Airport → Hotel (14:30, 17:30)

• Jeju Airport Exit GATE 3Number → large bus parking lot B-3 or B-4 Boarding at the zone

• Hotel → Airport (10:00, 13:00, 16:20)

• Hotel lobby(lobby)Boarding at

• Free shuttle bus timetable (26year 1Monthly book)

• Airport → Hotel (15:00)

• Jeju Airport Exit GATE 3Number → large bus parking lot B-3 or B-4 Boarding at the zone

• Hotel → Airport (10:00, 13:00)

• Hotel lobby(lobby)Boarding at

• • Inquiries : 064-731-4343 (concierge/Hongwan-dong8stories)

• ※ Advance reservation is required and available for a limited period of stay.