Mandarin Oriental, Tokyo

5-stars

Tokyo To, Japan

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4.8

Reviews 495

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Property information
Check-in / Check-out

Check-in : 15:00 ~ 02:00

Check-out : ~ 12:00

Contact number

Contact number : 81-33-2708800

Fax number : 81-33-2708828

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Banquet hall
  • Infant/toddler toys
  • Covered parking
  • Ballroom
  • Proposal/romance packages available
  • Food and water bowls
  • Eco-friendly cleaning products used
  • Number of meeting rooms - 15
  • Meeting rooms
  • Conference space size (meters) - 550
  • WiFi (surcharge)
  • Number of bars/lounges - 2
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Internet access - wireless
  • 24-hour fitness facilities
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Eco-friendly toiletries
  • 24-hour health club
  • Stroller
  • Recycling
  • Children's toys
  • Children's games
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 9
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 2
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Conference space
  • Valet parking (surcharge)
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 5920
  • Pilates classes on site
  • Concierge services
  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 33
  • Pet max weight (per pet) in kg is 15
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Contactless check-out is available
  • Events/parties not allowed
  • Cashless transactions are available
  • Essential workers only - NO
  • Conde Nast Gold List Year 2021
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Property policies
Check-in policy

Check-in: 15:00 ~ 02:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Special note

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
  • Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
  • Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
  • Covered valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 13000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
    Restaurants
    Grab a bite to eat at one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 15 meeting rooms.
    Room
    Make yourself at home in one of the 179 guestrooms featuring minibars and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Imperial Palace East Gardens - 1.3 km / 0.8 mi
    Akihabara Electric Town - 1.4 km / 0.9 mi
    Tokyo International Forum - 1.6 km / 1 mi
    Sumida River - 2 km / 1.2 mi
    Matsuya Ginza - 2 km / 1.2 mi
    Kabuki-za Theatre - 2.2 km / 1.4 mi
    Ginza Six - 2.2 km / 1.4 mi
    Hibiya Park - 2.3 km / 1.4 mi
    Tsukiji Outer Market - 2.7 km / 1.7 mi
    Ryogoku Kokugikan - 2.7 km / 1.7 mi
    Ameyoko Shopping District - 2.7 km / 1.7 mi
    Nippon Budokan - 2.8 km / 1.7 mi
    Tokyo Imperial Palace - 2.8 km / 1.7 mi
    Ueno Park - 2.9 km / 1.8 mi
    University of Tokyo - 2.9 km / 1.8 mi

    The nearest airports are:
    Haneda Airport (HND) - 22.9 km / 14.2 mi
    Narita Intl. Airport (NRT) - 70.8 km / 44 mi

    The preferred airport for Mandarin Oriental, Tokyo is Narita Intl. Airport (NRT).