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New Century Grand Hotel Hangzhou

4.5-star

Hangzhou, Zhejiang, China

Xiaoshan District, 818 Middle Shixin Road, 311202arrow_icon
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4.2

Reviews 87

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New Century Grand Hotel Hangzhou - Primary image

New Century Grand Hotel Hangzhou - Lobby

New Century Grand Hotel Hangzhou - Reception

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A 5-star luxury hotel centrally located in Hangzhou's Xiaoshan District, within a 15-minute drive of West Lake. Featuring 700 rooms across 47 floors, the property offers an indoor pool, spa, and fitness center, making it ideal for both business and family travelers. The hotel is equipped with a conference center and banquet facilities, with airport shuttle and train station pickup services available.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 14:00 ~ 03:00

Check-out : ~ 14:00

Contact number

Contact number : 86-571-82888888

Fax number : 86-571-82888688

Facility and service
  • Dry cleaning/laundry service
  • Shopping on site
  • Free long-term parking
  • Train station pickup (surcharge)
  • Parking (limited spaces)
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Casino shuttle (surcharge)
  • Designated smoking areas
  • Number of swim-up bars - 1
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Shopping center shuttle (surcharge)
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Train station drop-off (surcharge)
  • Spa treatment room(s)
  • Health club
  • Free newspapers in lobby
  • Wedding services
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Hair salon
  • ATM/banking
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Unicode Support false
  • No rollaway/extra beds available
  • Parking height restrictions apply
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 03:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a security system
Special note

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 14:00

Optional extra charges
  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 18 per person (one-way)
  • Airport shuttle fee per child: CNY 18 (one-way), (from 12 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.
    Restaurants
    Grab a bite at Cafe Mediterranean, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
    Room
    Make yourself at home in one of the 699 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Detached private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Crazy Appleland - 4.3 km / 2.7 mi
    Hangzhou Paradise Park - 4.5 km / 2.8 mi
    Eastern Zhejiang Canal - 4.6 km / 2.9 mi
    Xianghu Tourism Resort - 6 km / 3.7 mi
    Hangzhou Polar Ocean World - 7.9 km / 4.9 mi
    Qianjiang Century Park - 8.4 km / 5.2 mi
    Hangzhou Olympic Sports Center - 8.8 km / 5.5 mi
    Quiantang River Bridge - 12.1 km / 7.5 mi
    Hangzhou City Planning Exhibition Hall - 12.2 km / 7.6 mi
    MIXC Mall - 12.2 km / 7.6 mi
    Hangzhou Grand Theatre - 12.6 km / 7.8 mi
    Raffles City Hangzhou - 12.7 km / 7.9 mi
    Chongyi Church - 12.8 km / 8 mi
    Qinghefang Old Street - 14.1 km / 8.8 mi
    Yaqian Xiangxian Pavilion - 14.3 km / 8.9 mi

    The preferred airport for New Century Grand Hotel Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 20.9 km / 13 mi

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