Shangri-La Suzhou

5-star

Suzhou, Jiangsu, China

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4.6

Reviews 205

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Shangri-La Suzhou is a 5-star luxury hotel located in Suzhou New District, close to Suzhou Amusement Park and Lingering Garden. The hotel features a full-service spa, indoor pool, children's pool, kids club, and playground, making it ideal for family travelers. With 11 meeting rooms and a business center, it also caters well to business guests. The property offers convenient access to major attractions including Hanshan Temple and Tiger Hill.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 86-512-68080168

Fax number : 86-512-68081168

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Number of meeting rooms - 11
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Health club
  • Number of indoor pools - 1
  • Garden
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Airport transportation (surcharge)
  • Luggage storage
  • Outdoor tennis courts - 1
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Playground on site
  • Number of restaurants - 2
  • Golfing nearby
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Fitness facilities
  • Free valet parking
  • Tennis on site
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
  • Contactless check-in is available
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately CNY 128 per person
  • Airport shuttle fee: CNY 900 per person (one-way)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Enjoy international cuisine at Cafe Soo, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
    Room
    Make yourself at home in one of the 390 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Soody Candy Land - 2.1 km / 1.3 mi
    Suzhou Water Park - 2.3 km / 1.4 mi
    Suzhou Canal Park - 2.3 km / 1.4 mi
    Lingering Garden - 3.4 km / 2.1 mi
    Hanshan Temple - 3.5 km / 2.2 mi
    West Garden Temple - 5 km / 3.1 mi
    Classical Gardens of Suzhou - 6 km / 3.7 mi
    Suzhou City Moat - 6.6 km / 4.1 mi
    Panmen Scenic Area - 7.1 km / 4.4 mi
    Tiger Hill - 7.2 km / 4.5 mi
    Suzhou Embroidery Research Institute - 7.3 km / 4.6 mi
    Baimajian Ecological Garden - 7.4 km / 4.6 mi
    Pan Gate - 7.5 km / 4.6 mi
    Suzhou Park - 7.6 km / 4.7 mi
    Tiger Hill Scenic Area - 7.6 km / 4.8 mi

    The nearest major airport is Wuxi (WUX-Shuofang) - 36 km / 22.4 mi