Fiesta Americana Cancun Villas

4-stars

Cancun, Quintana Roo, Mexico

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4.3

Reviews 1,189

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Property information
Check-in / Check-out

Check-in : 15:00 ~ 23:00

Check-out : ~ 12:00

Contact number

Contact number : 52-99-8881-1400

Fax number : 52-99-8881-1401

Facility and service
  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products used
  • Front entrance ramp
  • Pool umbrellas
  • Bingo
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 3
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Wheelchairs available on site
  • Personal motor watercraft nearby
  • Electric car charging station
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Evening entertainment
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Snorkeling on site
  • Fitness facilities
  • Motor boating nearby
  • Secured parking
  • Games
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Table tennis
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Karaoke
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Full-service spa
  • Beach towels
  • Elevator door width (inches) - 31
  • Water-efficient toilets only
  • Stairwell handrail height (inches) - 26
  • Elevator door width (centimeters) - 80
  • Children's toys
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 66
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 2
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Children's pool
  • Free self parking
  • Kayaking nearby
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Free valet parking
  • Beach sun loungers
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 44
  • Pet max weight (per pet) in kg is 20
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Essential workers only - NO
  • Guest will receive an email before arrival 7 days
  • Guests will receive an email with special check-in instructions
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Property policies
Check-in policy

Check-in: 15:00 ~ 23:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property doesn't offer after-hours check-in. Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.04 per accommodation, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately USD 34 for adults and USD 17 for children
  • Pet fee: USD 76.50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 hot tubs, a fitness center, and karaoke. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy international cuisine at La Palapa, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
    Business facilities
    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
    Room
    Make yourself at home in one of the 179 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
    Plaza Caracol Mall - 0.2 km / 0.1 mi
    Nichupté Lagoon - 0.3 km / 0.2 mi
    Playa Ancha - 0.4 km / 0.3 mi
    UltraMar Ferry Terminal - 0.6 km / 0.4 mi
    Caracol Beach - 0.7 km / 0.4 mi
    Cancun Convention Center - 0.9 km / 0.6 mi
    Forum By The Sea Mall - 0.9 km / 0.6 mi
    Forum Beach - 1 km / 0.6 mi
    Gaviota Azul Beach - 1 km / 0.6 mi
    Chac Mool Beach - 1.4 km / 0.8 mi
    Cancun Golf Club at Pok Ta Pok - 1.7 km / 1 mi
    Tortuga Beach - 2.3 km / 1.4 mi
    Langosta Beach - 3.5 km / 2.2 mi
    La Isla Shopping Mall - 3.8 km / 2.4 mi

    The nearest airports are:
    Cancun Intl. Airport (CUN) - 24 km / 14.9 mi
    Tulum Intl. Airport (TQO) - 177.3 km / 110.2 mi