Pan Pacific Suzhou

4.5-star

Suzhou, Jiangsu, China

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4.5

Reviews 597

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

This 5-star luxury hotel is located within the Panmen Scenic Area, offering ideal access to Suzhou's classical gardens and historic sites. Family-friendly amenities include a kids club, children's pool, and complimentary breakfast for children under 6. The property features a golf driving range, tennis court, and indoor pool for leisure activities, along with 11 meeting rooms and 1,200 sqm of conference space for business travelers.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 18:00

Check-out : ~ 12:00

Contact number

Contact number : 86-512-65103388

Fax number : 86-512-65100888

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Garage
  • Parking (limited spaces)
  • Children eat free breakfast - 6
  • Pool umbrellas
  • Number of meeting rooms - 11
  • Conference space size (meters) - 1200
  • Free WiFi
  • Number of indoor pools - 1
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Outdoor tennis courts - 1
  • Wheelchairs available on site
  • Electric car charging station
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Vending machine
  • Table tennis
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Golf driving range on site
  • Elevator door width (inches) - 47
  • Off-street parking
  • Elevator door width (centimeters) - 120
  • Luggage storage
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 4
  • Outdoor seasonal pool
  • Spa services on site
  • Smoke-free property
  • Sauna
  • Steam room
  • Conference space
  • Tennis on site
  • Pool sun loungers
  • Conference space size (feet) - 12917
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Parking height restrictions apply
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 15:00 ~ 18:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 68 for children
  • Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Take advantage of recreational opportunities offered, including an indoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy international cuisine at 萃英园全日餐厅, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
    Business facilities
    Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Suzhou? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 11 meeting rooms. Limited parking is available onsite.
    Room
    Make yourself at home in one of the 336 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Panmen Scenic Area - 0.2 km / 0.1 mi
    Pan Gate - 0.6 km / 0.4 mi
    Suzhou City Moat - 0.7 km / 0.5 mi
    Classical Gardens of Suzhou - 1.3 km / 0.8 mi
    Master of the Nets Garden - 2.4 km / 1.5 mi
    Suzhou Park - 2.5 km / 1.5 mi
    Suzhou Embroidery Research Institute - 3 km / 1.8 mi
    Guanqian Street - 3 km / 1.9 mi
    Suzhou Garden and Architecture - 3 km / 1.9 mi
    Metro Shopping Mall - 3.2 km / 2 mi
    Suzhou University - 3.3 km / 2.1 mi
    Fengmen Street - 3.5 km / 2.2 mi
    Xuanmiao Temple - 3.5 km / 2.2 mi
    Pingjiang Road - 3.9 km / 2.4 mi
    Suzhou Pingtan Museum - 4.3 km / 2.7 mi

    The nearest major airport is Wuxi (WUX-Shuofang) - 47.5 km / 29.5 mi