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InterContinental Hanoi Westlake by IHG

5-stars

Tay Ho, Hanoi, Vietnam

5 Tu Hoa, Tay Ho Ward, 10000arrow_icon
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4.5

Reviews 1,000

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InterContinental Hanoi Westlake by IHG - Primary image

InterContinental Hanoi Westlake by IHG - Lobby

InterContinental Hanoi Westlake by IHG - Lobby

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

InterContinental Hanoi Westlake is a 5-star luxury hotel located just a 3-minute walk from West Lake. The property features a full-service spa, outdoor pool, and 24-hour fitness center, making it ideal for romantic getaways, business trips, and family vacations. With 3 restaurants and bars, a conference center, and banquet facilities, the hotel also offers airport shuttle service.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~ 12:00

Check-out : ~ 12:00

Contact number

Contact number : 84-24-62708888

Fax number : 84-24-62709999

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of stairs to reach property - 5
  • Proposal/romance packages available
  • Front entrance ramp
  • Pool umbrellas
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • No accessible shuttle
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Meeting rooms
  • Garden
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Elevator door width (inches) - 39
  • 24-hour health club
  • Elevator door width (centimeters) - 98
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Library
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Cashless transactions are available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 15:00 ~ 12:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately USD 26 for adults and USD 13 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy international cuisine at Cafe Du Lac, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 318 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a Select Comfort bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Lake - 0.3 km / 0.2 mi
    Syrena Shopping Center - 1 km / 0.6 mi
    Tran Quoc Pagoda - 1.9 km / 1.2 mi
    Quan Thanh Temple - 2.4 km / 1.5 mi
    Rising Sun Park - 2.7 km / 1.7 mi
    Ho Tay Water Park - 2.7 km / 1.7 mi
    Cua Bac Church - 2.8 km / 1.7 mi
    Hanoi Botanical Garden - 2.8 km / 1.8 mi
    Hang Dau Water Tower - 3.1 km / 1.9 mi
    Trinh Cong Son Walking Street - 3.1 km / 1.9 mi
    Presidential Palace - 3.2 km / 2 mi
    Ho Chi Minh Mausoleum - 3.2 km / 2 mi
    Dong Xuan Market - 3.3 km / 2.1 mi
    Thang Long Citadel - 3.3 km / 2.1 mi
    One Pillar Pagoda - 3.4 km / 2.1 mi

    The preferred airport for InterContinental Hanoi Westlake by IHG is Noi Bai Intl. Airport (HAN) - 21.9 km / 13.6 mi