Matsue New Urban Hotel

3.5-star

Matsue Shi, Shimane Ken, Japan

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4.2

Reviews 482

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Matsue New Urban Hotel is a 3.5-star hotel located in the Matsue Shinjiko Onsen area, within a 15-minute walk of Lake Shinji. Guests can enjoy hot spring facilities and body treatments, with easy access to major attractions like Matsue Castle and Shimane Art Museum. The hotel offers free WiFi, 24-hour front desk, and bicycle rentals, making it suitable for both leisure and business travelers.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 00:00

Check-out : ~ 10:00

Contact number

Contact number : 81-852-230003

Fax number : 81-852-250880

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Banquet hall
  • Wheelchair accessible – no
  • Vending machine
  • Luggage storage
  • 24-hour front desk
  • Free wired internet
  • Breakfast available (surcharge)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Designated smoking areas
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • ATM/banking
  • Bicycle rentals on site
  • Concierge services
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • Unicode Support false
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 15:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
Special note

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 10:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 880 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite body treatments or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
    Restaurants
    Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
    Business facilities
    Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
    Room
    Make yourself at home in one of the 101 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Lake Shinji - 0.4 km / 0.3 mi
    Matsue Jozan Park - 0.6 km / 0.4 mi
    Shinjiko Ohashi Bridge - 0.7 km / 0.4 mi
    Chidori Minami Park - 0.7 km / 0.4 mi
    Matsue History Museum - 0.9 km / 0.5 mi
    Shijimikan Museum - 1 km / 0.6 mi
    Matsue Castle - 1 km / 0.6 mi
    Matsue Horaenya Denshokan - 1 km / 0.6 mi
    Shiomi Nawate Street - 1 km / 0.6 mi
    Mefu Shrine - 1.1 km / 0.7 mi
    Matsue Gokoku Shrine - 1.1 km / 0.7 mi
    Shiroyamainari Shrine - 1.2 km / 0.7 mi
    Shirakata Tenman-gu Shrine - 1.2 km / 0.8 mi
    Ryusyouji Temple - 1.2 km / 0.8 mi
    Fumon-in Temple - 1.3 km / 0.8 mi

    The nearest airports are:
    Izumo Airport (IZO) - 24.5 km / 15.2 mi
    Yonago Airport (YGJ) - 25.6 km / 15.9 mi

    The preferred airport for Matsue New Urban Hotel is Izumo Airport (IZO).