Banyan Tree Hangzhou

5-star

Hangzhou, Zhejiang, China

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4.2

Reviews 55

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Banyan Tree Hangzhou is a 5-star luxury resort located near Xixi National Wetland Park, just a 10-minute drive from West Lake. All 72 rooms feature private balconies and premium amenities, with recreational facilities including a full-service spa, indoor pool, and outdoor tennis court. Ideal for couples and families, the property also offers comprehensive business facilities including a business center and banquet halls.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 86-571-85860000

Fax number : 86-571-85862222

Facility and service
  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Free parking nearby
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Spa treatment room(s)
  • Marina on site
  • Number of indoor pools - 1
  • Garden
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Outdoor tennis courts - 1
  • Express check-out
  • Business center
  • 24-hour front desk
  • Mosquito nets
  • Number of restaurants - 3
  • Library
  • Wheelchair-accessible meeting spaces/business center
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Sauna
  • Laundry facilities
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Terrace
  • Hair salon
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
    Restaurants
    Grab a bite at Baiyun Chinese Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
    Business facilities
    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Xixi National Wetland Park - 0.1 km / 0.1 mi
    National Wetland Museum of China - 0.9 km / 0.6 mi
    God of Wealth Temple - 2.3 km / 1.4 mi
    Zhejiang University Zijingang Campus - 3.7 km / 2.3 mi
    Lingyin Temple - 4.1 km / 2.6 mi
    Zhejiang University Yuquan Campus - 4.1 km / 2.6 mi
    Hangzhou Botanical Garden - 4.4 km / 2.7 mi
    Yellow Dragon Sports Center - 6.2 km / 3.8 mi
    Huanglong Stadium - 6.7 km / 4.2 mi
    Alibaba Xixi Park - 6.9 km / 4.3 mi
    China National Tea Museum - 7 km / 4.4 mi
    Yui Fei Temple - 7.1 km / 4.4 mi
    Beishan St - 7.2 km / 4.5 mi
    Su Di Causeway - 7.2 km / 4.5 mi
    Quyuan Park - 7.2 km / 4.5 mi

    The preferred airport for Banyan Tree Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 42.9 km / 26.6 mi