OTARU RETREAT KURAMURE by Onko Chishin

4.5-stars

Otaru Shi, Hokkaido, Japan

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4.6

Reviews 152

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

OTARU RETREAT by Onko Chishin is a 4.5-star luxury ryokan located in the Asarigawa Onsen area, offering private in-room hot tubs and kaiseki cuisine. Within a 15-minute walk to Asari River Onsen Ski Area, it is ideal for winter ski travelers, with complimentary shuttle and station pickup services. This boutique-style property features 19 individually decorated rooms and offers free breakfast for children aged 6 and under.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~ 19:00

Check-out : ~ 11:00

Contact number

Contact number : 81-134-515151

Facility and service
  • Snowshoeing nearby
  • Uncovered parking
  • Books
  • Children eat free breakfast - 6
  • Nightclub
  • Free train station drop-off
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Downhill skiing nearby
  • Snowboarding nearby
  • Free newspapers in lobby
  • Sledding nearby
  • Free ferry terminal shuttle
  • Free area shuttle
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Accessible train station shuttle
  • Snowmobiling nearby
  • Free bus station shuttle
  • Porter/bellhop
  • Kaiseki meal
  • Multilingual staff
  • No accessible bus station shuttle
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Free train station pickup
  • Library
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Free self parking
  • Terrace
  • Concierge services
  • Pets not allowed
  • Professional property host/manager
  • No cribs (infant beds) available
  • Unicode Support false
  • No rollaway/extra beds available
  • Essential workers only - NO
  • No elevators
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Property policies
Check-in policy

Check-in: 15:00 ~ 19:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

This property offers transfers from the ferry terminal, train station, and bus station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance.

Check-out policy

Check-out : ~ 11:00

Mandatory surcharge

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extra charges
  • Fee for local cuisine breakfast: approximately JPY 4400 for adults and JPY 4400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Enjoy recreation amenities such as a nightclub or take in the view from a terrace. This ryokan also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 12 kilometers.
    Restaurants
    Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 9:30 AM for a fee. Children aged 6 and younger eat free breakfast.
    Business facilities
    Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and multilingual staff. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
    Room
    Treat yourself to a stay in one of the 19 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Asarigawa Hot Spring - 0.2 km / 0.1 mi
    Asari River Onsen Ski Area - 0.5 km / 0.3 mi
    Ski Village Asari - 0.9 km / 0.5 mi
    Asari Sky Loop - 1.1 km / 0.7 mi
    Otarunai Lake - 2.5 km / 1.6 mi
    Sasson Golf Club - 3.5 km / 2.2 mi
    Shin Nihonkai Ferry - 7.4 km / 4.6 mi
    Syusenkan - 7.5 km / 4.7 mi
    Kita-no-homare Brewery Shusen-kan Museum - 7.5 km / 4.7 mi
    Otaru Music Box Museum - 7.6 km / 4.7 mi
    Sakaimachi Street - 7.7 km / 4.8 mi
    Kitaichi Venezia Museum - 8.4 km / 5.2 mi
    Park Otaru - 8.5 km / 5.3 mi
    Stained Glass Museum - 8.6 km / 5.3 mi
    Otaru Canal - 8.6 km / 5.3 mi

    The nearest airports are:
    Sapporo Okadama Airport (OKD) - 34.3 km / 21.3 mi
    New Chitose Intl. Airport (CTS) - 81.5 km / 50.6 mi