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Sheraton Hanoi West

5-star

Tu Liem, Hanoi, Vietnam

Nam Tu Liem District, 36 Le Duc Tho Street, Tu Liem Ward, 10000arrow_icon
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4.5

Reviews 312

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Sheraton Hanoi West - Primary image

Sheraton Hanoi West - Reception

Sheraton Hanoi West - Lobby lounge

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Sheraton Hanoi West is a 5-star luxury hotel located within a 5-minute drive of My Dinh National Stadium and The Garden Shopping Center. With 510 rooms, 10 meeting rooms, and a 418㎡ conference center, it is ideal for business travelers. The hotel also caters to families with a children's pool, kids meals, and complimentary supervised childcare. Full-service spa, 24-hour fitness center, and outdoor pool are available.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-024-22301234

Fax number : 84-024-22361234

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Carport
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • Number of meeting rooms - 10
  • No single-use plastic stirrers
  • Conference space size (meters) - 418
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Tours/ticket assistance
  • Recycling
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Double-glazing on all windows
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Health or beauty spa nearby
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Off-street parking
  • 24-hour health club
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 1
  • Library
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free self parking
  • Conference space
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 4499
  • 24-hour business center
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • LGBTQIA+ friendly
  • Cashless transactions are available
  • Essential workers only - NO
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 9:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 26.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Enjoy international cuisine at Market Café, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.
    Business facilities
    Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
    Room
    Make yourself at home in one of the 510 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
    Renovations
    The property will be renovating from September 21 2026 to October 10 2026 (completion date subject to change). The following areas are affected:
    • Bar/lounge

    Guests will have access to the following alternate facilities during the renovation:

    • Business facilities
    • Recreational facilities

    During renovations, the hotel will make every effort to minimize noise and disturbance.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Hanoi Indoor Games Gymnasium - 0.6 km / 0.4 mi
    My Dinh National Stadium - 1.1 km / 0.7 mi
    Vietnam University of Commerce - 1.5 km / 0.9 mi
    The Garden Shopping Center - 2.2 km / 1.4 mi
    Indochina Plaza Ha Noi - 2.4 km / 1.5 mi
    Vietnam National University - 2.5 km / 1.5 mi
    Keangnam Landmark Tower 72 - 2.8 km / 1.7 mi
    Ministry of Foreign Affairs - 2.8 km / 1.8 mi
    National Exhibition Construction Center - 3.4 km / 2.1 mi
    State Auditor - 3.5 km / 2.2 mi
    Hanoi Museum - 3.6 km / 2.2 mi
    Vietnam National Convention Center - 3.8 km / 2.4 mi
    Museum of Ethnology - 4.4 km / 2.7 mi
    Vincom Tran Duy Hung - 4.7 km / 2.9 mi
    Thu Le Park - 4.9 km / 3.1 mi

    The preferred airport for Sheraton Hanoi West is Noi Bai Intl. Airport (HAN) - 29.6 km / 18.4 mi

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