Somerset Grand Hanoi

4.5-star

Xom Pho, Hanoi, Vietnam

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4.5

Reviews 1,125

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Kind Staff
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With families
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Good Price
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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Somerset Grand Hanoi is a 4.5-star aparthotel located within a 15-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral in the heart of Hanoi. With 185 rooms featuring full kitchens and family-friendly amenities including a kids club, children's pool, and playground, it is ideal for families on extended stays. The property also offers business center, meeting rooms, and conference facilities for corporate travelers, along with leisure amenities such as an outdoor pool and sauna.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-24-39342342

Fax number : 84-24-339349988

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Train station pickup (surcharge)
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 1
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Recycling
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Children's club (surcharge)
  • Fitness facilities
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Vending machine
  • Television in common areas
  • Supervised childcare/activities (surcharge)
  • Shopping mall on site
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Business center
  • Pickleball court on site
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 3
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Children's pool
  • Free self parking
  • Hair salon
  • ATM/banking
  • Concierge services
  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 22
  • Pet max weight (per pet) in kg is 10
  • Service animals not allowed
  • Pets allowed
  • Property does not require health documentation at check-in
  • Professional property host/manager
  • GSTC
  • Property uses a professional cleaning service
  • Property does not offer onsite COVID-19 testing
Review
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Property policies
Check-in policy

Check-in: 14:00 ~ 00:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Special note

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately VND 396900 for adults and VND 198450 for children
  • Airport shuttle fee: VND 2154600 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: VND 2154600 (roundtrip), (up to 10 years old)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 850500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a pickleball court. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
    Restaurants
    Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
    Business facilities
    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
    Room
    Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Hoa Lo Prison Museum - 0.1 km / 0.1 mi
    Embassy of Cuba - 0.3 km / 0.2 mi
    Food Street Tong Duy Tan - 0.5 km / 0.3 mi
    Hang Da Market - 0.5 km / 0.3 mi
    Center International Trade Fair Hanoi I.C.E - 0.6 km / 0.4 mi
    St. Joseph's Cathedral of Hanoi - 0.7 km / 0.4 mi
    Train Street - 0.7 km / 0.4 mi
    Vietnam National Tuong Theatre - 0.7 km / 0.5 mi
    Trang Tien Plaza - 0.8 km / 0.5 mi
    Vietnam Women's Museum - 0.8 km / 0.5 mi
    Hoan Kiem Lake - 0.9 km / 0.5 mi
    Embassy of Laos - 0.9 km / 0.6 mi
    Hang Gai Street - 1 km / 0.6 mi
    Hanoi War Museum - 1 km / 0.6 mi
    Flag Tower of Hanoi - 1.1 km / 0.7 mi

    The preferred airport for Somerset Grand Hanoi is Noi Bai Intl. Airport (HAN) - 28.4 km / 17.6 mi