Name: Somerset Grand Hanoi
Address: Hoan Kiem District, 49 Hai Ba Trung Street, 10000, Hanoi, Vietnam, VN
Telephone: 84-24-39342342
Rating: 4.5

Property information

Check-in / Check-out

Check-in : 14:00 ~ 00:00

Check-out : ~ 12:00

Contact number

Contact number : 84-24-39342342

Fax number : 84-24-339349988

Facility and service

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Train station pickup (surcharge)
Babysitting or childcare (surcharge)
Number of meeting rooms - 1
Limo or town car service available
Free WiFi
Number of bars/lounges - 1
Number of hot tubs - 1
Number of outdoor pools - 1
Bicycle rentals nearby
Tours/ticket assistance
Airport transportation (surcharge)
Accessible airport shuttle
Recycling
Water dispenser
Conference center
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Laundry facilities
Elevator
Children's club (surcharge)
Fitness facilities
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Vending machine
Television in common areas
Supervised childcare/activities (surcharge)
Shopping mall on site
Water-efficient toilets only
Water dispenser use by guests actively encouraged
Water-efficient showers only
Luggage storage
Grocery/convenience store
Business center
Pickleball court on site
24-hour front desk
Playground on site
Number of restaurants - 3
Smoke-free property
Safe-deposit box at front desk
Sauna
Children's pool
Free self parking
Hair salon
ATM/banking
Concierge services
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 22
Pet max weight (per pet) in kg is 10
Service animals not allowed
Pets allowed
Property does not require health documentation at check-in
Professional property host/manager
Property uses a professional cleaning service
Property does not offer onsite COVID-19 testing

Review

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Property policies

Check-in policy

Check-in: 14:00 ~ 00:00

Notice

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Special note

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges

Fee for buffet breakfast: approximately VND 396900 for adults and VND 198450 for children
Airport shuttle fee: VND 2154600 per vehicle (roundtrip, maximum occupancy 5)
Airport shuttle fee per child: VND 2154600 (roundtrip), (up to 10 years old)
Pet fee: VND 577500 per pet, per night
Rollaway bed fee: VND 850500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy

Key information

Amenities	Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a pickleball court. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Restaurants	Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Business facilities	Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Room	Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
What's nearby	Distances are displayed to the nearest 0.1 mile and kilometer. Hoa Lo Prison Museum - 0.1 km / 0.1 mi Embassy of Cuba - 0.3 km / 0.2 mi Food Street Tong Duy Tan - 0.5 km / 0.3 mi Hang Da Market - 0.5 km / 0.3 mi Center International Trade Fair Hanoi I.C.E - 0.6 km / 0.4 mi St. Joseph's Cathedral of Hanoi - 0.7 km / 0.4 mi Train Street - 0.7 km / 0.4 mi Vietnam National Tuong Theatre - 0.7 km / 0.5 mi Trang Tien Plaza - 0.8 km / 0.5 mi Vietnam Women's Museum - 0.8 km / 0.5 mi Hoan Kiem Lake - 0.9 km / 0.5 mi Embassy of Laos - 0.9 km / 0.6 mi Lenin Park - 1 km / 0.6 mi Hang Gai Street - 1 km / 0.6 mi Hanoi War Museum - 1 km / 0.6 mi The preferred airport for Somerset Grand Hanoi is Noi Bai Intl. Airport (HAN) - 28.4 km / 17.6 mi

Amenities

Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a pickleball court. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Restaurants

Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.

Business facilities

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Room

Make yourself at home in one of the 185 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

What's nearby

Distances are displayed to the nearest 0.1 mile and kilometer.

Hoa Lo Prison Museum - 0.1 km / 0.1 mi
Embassy of Cuba - 0.3 km / 0.2 mi
Food Street Tong Duy Tan - 0.5 km / 0.3 mi
Hang Da Market - 0.5 km / 0.3 mi
Center International Trade Fair Hanoi I.C.E - 0.6 km / 0.4 mi
St. Joseph's Cathedral of Hanoi - 0.7 km / 0.4 mi
Train Street - 0.7 km / 0.4 mi
Vietnam National Tuong Theatre - 0.7 km / 0.5 mi
Trang Tien Plaza - 0.8 km / 0.5 mi
Vietnam Women's Museum - 0.8 km / 0.5 mi
Hoan Kiem Lake - 0.9 km / 0.5 mi
Embassy of Laos - 0.9 km / 0.6 mi
Lenin Park - 1 km / 0.6 mi
Hang Gai Street - 1 km / 0.6 mi
Hanoi War Museum - 1 km / 0.6 mi

The preferred airport for Somerset Grand Hanoi is Noi Bai Intl. Airport (HAN) - 28.4 km / 17.6 mi