JW Marriott Hotel Hanoi

5-stars

Tu Liem, Hanoi, Vietnam

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4.7

Reviews 617

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

JW Marriott Hotel Hanoi is a 5-star luxury hotel located in Nam Tu Liem District, within a 15-minute drive of Hoan Kiem Lake. Featuring 17 meeting rooms and a business center, it caters well to business travelers, while also offering wellness facilities including an indoor pool, spa, and sauna. The hotel provides diverse dining options with 6 restaurants including French Grill, and family-friendly amenities such as kids meals and a playground.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 15:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-24-38335588

Fax number : 84-24-3833-5599

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • Number of meeting rooms - 17
  • No single-use plastic stirrers
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Shopping center shuttle (surcharge)
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Accessible airport shuttle
  • Recycling
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 2
  • Elevator
  • Fitness facilities
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Reception hall
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Garden
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Registration desk height (centimeters) - 119
  • Elevator door width (inches) - 36
  • Registration desk height (inches) - 47
  • Couples/private dining
  • Elevator door width (centimeters) - 91
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 6
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Terrace
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • Green Globe
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 15:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Fee for buffet breakfast: approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).
    Restaurants
    Enjoy French cuisine at French Grill, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
    Business facilities
    Featured amenities include complimentary wired internet access, a business center, and limo/town car service. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 450 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Vietnam National Convention Center - 0.7 km / 0.5 mi
    Hanoi Museum - 0.8 km / 0.5 mi
    Keangnam Landmark Tower 72 - 1.2 km / 0.7 mi
    The Garden Shopping Center - 1.2 km / 0.8 mi
    State Auditor - 1.3 km / 0.8 mi
    Ministry of Foreign Affairs - 1.5 km / 1 mi
    Vincom Tran Duy Hung - 1.9 km / 1.2 mi
    My Dinh National Stadium - 2.7 km / 1.7 mi
    My Dinh Aquatics Centre - 2.8 km / 1.7 mi
    Indochina Plaza Ha Noi - 3.8 km / 2.4 mi
    Vietnam National University - 3.8 km / 2.4 mi
    Thu Le Park - 3.8 km / 2.4 mi
    Hanoi Indoor Games Gymnasium - 3.9 km / 2.5 mi
    Vietnam University of Commerce - 4 km / 2.5 mi
    Hanoi National University - 4.1 km / 2.5 mi

    The preferred airport for JW Marriott Hotel Hanoi is Noi Bai Intl. Airport (HAN) - 28.3 km / 17.6 mi