Sunset Westlake Hanoi Hotel

3.5-star

Tay Ho, Hanoi, Vietnam

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3.9

Reviews 96

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

Sunset Westlake Hanoi Hotel is located in the Tay Ho district of Hanoi, within walking distance of West Lake and an 8-minute drive to Hoan Kiem Lake. The hotel is well-equipped for business travelers with a business center, meeting rooms, and limousine service, while also accommodating families with family rooms and kids meals. It offers airport shuttle service, free parking, spa services, and on-site dining options including a restaurant and bar.

infoThis AI-generated hotel summary may differ from actual information.

Property information
Check-in / Check-out

Check-in : 14:00 ~

Check-out : ~ 12:00

Contact number

Contact number : 84-02437-586501

Fax number : 84-02437-586503

Facility and service
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Reception hall
  • Meeting rooms
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Bicycle rentals nearby
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Boat tours nearby
  • Area shuttle (surcharge)
  • Airport transportation (surcharge)
  • Wheelchair accessible – no
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Laundry facilities
  • Free self parking
  • Elevator
  • Valet parking (surcharge)
  • ATM/banking
  • Concierge services
  • Service animals not allowed
  • Pets not allowed
  • Professional property host/manager
  • No cribs (infant beds) available
  • Essential workers only - NO
Review
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Property policies
Check-in policy

Check-in: 14:00 ~

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special note

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-out policy

Check-out : ~ 12:00

Optional extra charges
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Valet parking fee: VND 80000 per night
  • Rollaway bed fee: VND 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Basic usage policy
    Key information
    Amenities
    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
    Restaurants
    Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
    Business facilities
    Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
    Room
    Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    West Lake - 0.1 km / 0.1 mi
    Lotte Mall Tay Ho - 1.7 km / 1 mi
    Trinh Cong Son Walking Street - 2 km / 1.2 mi
    Ho Tay Water Park - 2 km / 1.3 mi
    Museum of Ethnology - 3.4 km / 2.1 mi
    Thu Le Park - 3.8 km / 2.4 mi
    Syrena Shopping Center - 3.9 km / 2.4 mi
    Embassy of Japan - 4 km / 2.5 mi
    Australian Embassy - 4 km / 2.5 mi
    Lotte Center Hanoi - 4.1 km / 2.6 mi
    Embassy of the Republic of Korea - 4.1 km / 2.6 mi
    Embassy of Haiti in Vietnam - 4.3 km / 2.7 mi
    Vincom Center Metropolis - 4.4 km / 2.7 mi
    Van Phuc Diplomatic Corps - 4.4 km / 2.7 mi
    Hanoi Botanical Garden - 4.4 km / 2.8 mi

    The preferred airport for Sunset Westlake Hanoi Hotel is Noi Bai Intl. Airport (HAN) - 20.8 km / 12.9 mi