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The Highlands at Sugar

3-star

Banner Elk, North Carolina, United States of America

2173 Sugar Mountain Drive, 28604arrow_icon
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4.1

Reviews 860

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Hotel Summarybata_logo
Hotel summary provided by Tripbtoz

A family-friendly apartment-style accommodation located just 3 minutes from Sugar Mountain Resort. All 57 units feature full kitchens, fireplaces, and private balconies, ideal for extended stays. The property offers indoor pool, hot tub, fitness center, arcade game room, and playground, perfectly positioned for skiing and snowboarding activities.

infoThis AI-generated hotel summary may differ from actual information.

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Property information
Check-in / Check-out

Check-in : 16:00 ~ 17:00

Check-out : ~ 10:00

Contact number

Contact number : 1-828-898-9601

Fax number : 1-828-898-9734

Facility and service
  • Games
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Billiards or pool table
  • Front desk (limited hours)
  • Television in common areas
  • Free WiFi
  • Playground on site
  • Downhill skiing nearby
  • Number of hot tubs - 1
  • Arcade/game room
  • Barbecue grill(s)
  • Number of indoor pools - 1
  • Smoke-free property
  • Snowboarding nearby
  • Laundry facilities
  • Free self parking
  • Fireplace in lobby
  • Fitness facilities
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed
  • Professional property host/manager
  • Contactless check-out is available
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Essential workers only - NO
  • No elevators
Review
No Review yet.
Property policies
Check-in policy

Check-in: 16:00 ~ 17:00

Notice
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special note

The front desk is open daily from 8:30 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Check-out policy

Check-out : ~ 10:00

Basic usage policy
    Key information
    Amenities
    Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this apartment include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
    Business facilities
    Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
    Room
    Treat yourself to a stay in one of the 57 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
    What's nearby
    Distances are displayed to the nearest 0.1 mile and kilometer.

    Sugar Mountain Resort - 1.8 km / 1.1 mi
    Sugar Creek Gem Mine - 3.4 km / 2.1 mi
    Linville River - 4 km / 2.5 mi
    Grandfather Mountain State Park - 4.5 km / 2.8 mi
    Watauga River - 4.8 km / 3 mi
    Banner House Museum - 7 km / 4.4 mi
    Tate-Evans Park - 7.4 km / 4.6 mi
    The Greene - 7.4 km / 4.6 mi
    Elk Statue - 7.5 km / 4.7 mi
    Flat Top Brewing Company - 8.4 km / 5.2 mi
    Lees-McRae College - 9.4 km / 5.8 mi
    Banner Elk Winery - 10.8 km / 6.7 mi
    Grandfather Vineyard & Winery - 12.1 km / 7.5 mi
    The Greater Foscoe Mining Co. - 12.2 km / 7.6 mi
    Hawksnest Tubing Park - 14.7 km / 9.1 mi

    The preferred airport for The Highlands at Sugar is Tri-Cities, TN (TRI-Tri-Cities Regional) - 94.5 km / 58.7 mi

    Popular Destinations

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